JAPAN TIME: Dec / 16 / 2019 07:07 PM (JST)

User Review


Welcome to Utility Trading JapanHello.We had performed manufacture of a car and repair for the past 25 years. The help which looks for your car needed can be performed. Our stock vehicle all purchased in TAA(Toyota Auto Auction).They are guaranteed a very high quality.The port of the Japanese main pivot can file quickly soon for an act place. We hope to do business with you.Please do not hesitate to consult.

Total rating

Total Score4.5 125 reviews
Accuracy of Information4.5
Communication4.6
Time of Delivery4.5
Recommend this Seller?
YES
114
NO
11

Recent 6 months

Total Score
4.4 17 reviews
Accuracy of Information4.4
Communication4.4
Time of Delivery4.4
Recommend this Seller?

YES 15

/

NO 2

*The data is summarized from January 2011.

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11 reviews found

NO 2004 Toyota Alphard

Buyer:
TANZANIA, UNITED REPUBLIC OFSta****
Date:
Jul / 02 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
The ccame with a lot of defects of which the seller refused to take ownership. It wasn't as advertised. Not happy at all.

NO 2003 Toyota Alphard

Buyer:
MOZAMBIQUEXig****
Date:
Jun / 17 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Utitlity Trading Japan is a flock os scammers led by Atsushi Kato: in short, they sold me a pig in a poke, what is not fare and is a crime, by vitiaitng the real reading of the odometer: I only discovered that when I received the report of the inspection performed by Intertek.
Reply to comment:
Your abnormal behavior has been confirmed for both Carview and INTERTEK. You should go to psychiatry first. You should not write anything that is not true here. Because we told you before the INTERTEK inspection.

NO 2003 Toyota Alphard

Buyer:
CONGO, THE DEMOCRATIC REPUBLIC OF THEpat****
Date:
Feb / 01 / 2019 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
1.0
I didn't appreciate the way you started dealing with Walmax without my authorization or advancing in advance , also the time I bought the car and the time the shipment take place was too long , remember I bought the car on 3 dec 2018 and the ship left on 25 dec honestly it takes too long
Reply to comment:
You purchased Japanese used car for the first time. You ordered at the most crowded time. Do you remember? We brought your car to the harbor on December 7th. It is the next day after payment is confirmed. We sent the car to DAR ES SALAAM in the shortest time using the most recent ship. I should have sent you the perfect car at the lowest price. I did my best. I think that evaluation is severe. Please evaluate once again. I am waiting for your reappraisal.

NO 2004 Toyota Alphard

Buyer:
FINLANDjar****
Date:
May / 11 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
2.0
In the announcement read, the engine was in good condition. but the engine was brogen and I have to renew it. the meter was 87000km (2018) but the export certificate was 147000km (2015) in the notification read that the meter was replaced. I want to know the correct mileage of the car, not the reading on the new meter. They denied knowing that the engine was brogen. but the engine keeps very bad sound when it's running. the engine was full of metal pieces. They trying to deny the facts.
Reply to comment:
Thank you very much for your feed back. However, I think we very sad that you are dissatisfied. I wrote the meter exchange in advance. So you can not complain after. As for the engine, there was no problem in Japan. We pledge to be useful to business in the future do the as much as possible in order to eliminate the frustration of you.

NO 2004 Toyota Alphard

Buyer:
ZAMBIAPER****
Date:
Feb / 16 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
5.0
Time of Delivery:
2.0
The vehicle has an oil leakage on cylinder head cover and this was communicated. It also appears that the vehicle was damaged during transits.The sellers clearing agent at the port of dar es slaam is very uncooperative with very bad customer care todate he has not responded to the fact that the SD card was sen
Reply to comment:
The vehicle was exported in perfect condition. I told you, I will send SD card and document together. I also sent a picture to you. But you lost it because you did not correspond. It was never stolen. Please evaluate once again. I did my best. I am waiting for your reappraisal.

NO 2003 Toyota Noah

Buyer:
TANZANIA, UNITED REPUBLIC OFNil****
Date:
Jun / 25 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
5.0
The car was advertised with a lower mileage than it actually had. The the advertised mileage was way lower than what the car shipping documents showed. The reason given by the seller was that the mileage meter was changed!
Reply to comment:
We have stated that meters were exchanged beforehand on any problem. We are publishing the problem. So all of our information is accurate. This problem did not exist if you were checking. You cannot criticize us.

NO 2004 Toyota Noah

Buyer:
SAINT LUCIALif****
Date:
Jul / 06 / 2016 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
2.0
item did not arrive as described, terrible condition and seller deliberately hid faults.
Reply to comment:
What's that all about? We conveyed the problem of this vehicle to you. So I gave a big discount to you. We had posted a picture of the 30 pieces in this site. You chose it. If you were checking. This problem did not exist. So you cannot criticize us. However we regret for you not to be satisfied.

NO 2002 Toyota Noah

Buyer:
TANZANIA, UNITED REPUBLIC OFafr****
Date:
Mar / 23 / 2016 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
BECAREFUL!!! they are NOT fully honest or co operative when needed. Supplier doesn't understand English very well. they can write, read but understanding 5/10. Saying I was trying tax evasion. what proof do you have?? Wish I could share the chat. They are full of CRAP. So many things broken/not working. Details not shared. Car also shows it was accident-ed and fixed, information not shared. I think TRADE CAR VIEW should do something about this lying company.
Reply to comment:
I think that your evaluation is severe. We did our best until you got this car. We regret for you not to be satisfied. I am waiting for your reappraisal. Please reply.

NO 2003 Toyota Noah

Buyer:
CAYMAN ISLANDSJas****
Date:
Feb / 15 / 2016 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
2.0
I would never do business with this company again!! Poor service and very poor communication skills!! They sent me a car I now have to spend USD$2500.00 just to get it road worthy!! Do not use them!!!
Reply to comment:
This vehicle was the auction rank 4. But you tried to take the money to trick us. You should not lie. Our information is all accurate. I was the exchange of 128 times the mail with you. I have answered all your question. 17 days to shipping from payment. It is never late. I say again, you should not lie.

NO 2003 Toyota Noah

Buyer:
TANZANIA, UNITED REPUBLIC OFJSH****
Date:
Nov / 25 / 2015 (JST)
Accuracy of Information:
2.0
Communication:
4.0
Time of Delivery:
5.0
I received the item. But the car odometer reading is not correct the odometer was changed. So the seller was not honest displaying odometer reading of 63000km while the actual reading was above 140000km as per export certificate. I feel cheated.
Reply to comment:
I'm glad the car arrived safely. However, I think that your evaluation is severe. We did our best. Please you make sure all of the sentence. We have reported that information to you. You chose it. This problem did not exist if you were checking. So you can not complain after.