JAPAN TIME: Dec / 08 / 2019 10:52 PM (JST)

User Review


BT CARS Team!Ranks among the trusted and competitive Car suppliers in Japan Markets and worldwide.Aside from our on-hand items on yard we are in a partnership with the local market and group of companies to meet your needs and demands. Our aim for business success is driven by our motivated staff and their commitment to provide services responsibly.We offer various kinds of units to meet your road transport desires.Our executive cars is good for your daily home to office rush. If you're more into outdoors we have our SUV's and pick up stocks ready for off-roads. We are also open for long term business partnership for our fellow dealers outside Japan who do used car business in their local areas.We assure honest and safety transactions by following Tradecarview terms and policies.Feel free to contact us! we greatly appreciate to assist your queries.

Total rating

Total Score4.1 84 reviews
Accuracy of Information4.4
Communication4.2
Time of Delivery3.7
Recommend this Seller?
YES
73
NO
11

Recent 6 months

Total Score
3.9 11 reviews
Accuracy of Information4.6
Communication3.8
Time of Delivery3.2
Recommend this Seller?

YES 9

/

NO 2

*The data is summarized from January 2011.

helpHow to read the review

84 reviews found

YES 2013 Volkswagen Tiguan

Buyer:
TANZANIA, UNITED REPUBLIC OFNya****
Date:
Jun / 11 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
it was a good experience; very reliable seller
Reply to comment:
Hi, Nyamkubi. Thank you very much for the rates. It was a pleasure assisting you. Looking forward doing business with you soon also. BT CARS TEAM

NO 2014 Mercedes-Benz E-Class

Buyer:
KENYAkin****
Date:
May / 25 / 2019 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
4.0
I wanted my radio console in English and the seller told me that the console could be changed from Japanese to English before shipping the car. After receiving the car, I found out that they had not done it only for them to admit later that they made a " mistake" and that the language cannot be changed nor console replaced. I found to be very deceptive and they were not willing to compensate me either! For this reason i cannot recommend them.
Reply to comment:
Hi, kinoti85174. Thank you very much for the rates. This will surely help us to our next transactions. Our apologies if the there was miscommunication upon making clarification regarding the change of language. As discussed in the negotiation, Foreign cars system language that can be changed and not Japan made cars. We are still very happy that the satisfactory of the guaranteed quality is proven. BT CARS TEAM

NO 2018 Toyota Land Cruiser Prado

Buyer:
ZAMBIAAjk****
Date:
Apr / 22 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
THE WORST SERVICE I HAVE ENCOUNTERED ON TRADECARVIEW, I HAVE BOUGHT THE MOST EXPENSIVE CAR EVER IN BT-CARS, BUT THEY WERE NEVER USEFUL, ALWAYS IGNORED MY MESSAGES, POOR PATHETIC SERVICE WOULDN'T RECOMMEND TO ANYONE BE WARNED
Reply to comment:
Thank you for the rates Ajkbadi92. We believe we were able to deliver your requests on time and has given you updates from time to time though we admit lapses. But we are still grateful for the rates this will help us do our services better. Again, thank you very much.- BT CARS TEAM

YES 2012 Toyota Land Cruiser

Buyer:
KENYANel****
Date:
Apr / 08 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
The vehicle arrived in very good condition and I would definitely recommend the seller. Thank you BT-Cars.
Reply to comment:
Thank you for the 5 star rates NellJ. We are glad that you find the car nice and in good condition. Thank you for the trust. We still look forward doing business with you soon. BT Cars Team

YES 2017 Toyota Land Cruiser Prado

Buyer:
MOZAMBIQUEkas****
Date:
Apr / 06 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Not at the moment I can’t really comment unti my issue of refund of monies paid for pre inspection which was not us refunded. Is paid back I’m battling to get the refund of the money please!!
Reply to comment:
Hi, kasamb79147. Thank you for your feedback. We have already requested from our department head and finance regarding the request of refund. Please be informed that it is being processed as of now. Thank you for the trust. Looking forward doing business with you soon. BT Cars Team

YES 2011 Ford Escape

Buyer:
KENYAAtl****
Date:
Apr / 02 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Great.
Reply to comment:
Thank you Atlas14 for your rates. Thank you for trusting us in this transaction. Looking forward doing business with you soon.BT CARS TEAM

YES 2014 Toyota Land Cruiser Prado

Buyer:
KENYAPTO****
Date:
Feb / 16 / 2019 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
2.0
The car is okay and very enjoyable to drive. However, the car took too long to be shipped, reaching its destination port after more than 3 months. Also, the SD card was missing on arrival together with the spare key. I am not convinced that the items were sent and the seller was not cooperative to find a way forward.
Reply to comment:
Thank you very much for the rates PTO2013. Thank you for trusting us in transaction. Regarding the shipment of your car, we believe we were able to avail to the earliest available vessel we can have your car shipped, and we plainly explained it to you during the negotiations. Also, we believe that your shipment was on time, and everything was updated properly. We still look forward to doing business with you soon sir. BT CARS TEAM

YES 2011 Subaru Forester

Buyer:
KENYANc2****
Date:
Jan / 07 / 2019 (JST)
Accuracy of Information:
4.0
Communication:
4.0
Time of Delivery:
3.0
The car took about 10 weeks to be delivered . It was in great condition and other than the delay in shipment I would totally recommend BT cars.
Reply to comment:
Thank you for the rates Nc254. We enjoyed assisting you throughout the process. We are very grateful for the trust. We will make sure our shipping by the next time as not an issue. We look forward doing business with you in the future sir. - BT CARS TEAM

YES 2011 Mercedes-Benz E-Class

Buyer:
KENYAfra****
Date:
Jan / 02 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
3.0
The car was excellent as indicated, i am pleased with it, however, it took 10 weeks for transport from Japan
Reply to comment:
It was a pleasure assisting you Francis. We are glad that you find the car excellent. We thank you for the trust. This will sure help us do our service better especially in the area of shipping. We still look forward doing business with you in the future. - BT CARS TEAM

NO 2014 Audi Q3

Buyer:
THAILANDXIA****
Date:
Nov / 26 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
4.0
Time of Delivery:
1.0
I made the payment on around August 27th. It took about two and half months before my wife got the vehicle. The seller is not that professional in the sense that it took that to long to ship the vehicle from Japan to Thailand.
Reply to comment:
Dear XIAO、 Thank you for the rates. Thank you for trust during the whole transaction. Our apologies regarding the delay of your shipment. It is the earliest available vessel we could have your car shipped bound to Thailand at that time. And again, we are grateful for the trust, patience and consideration. We still look forward doing business with you in the future. BT Cars Team