JAPAN TIME: Jun / 01 / 2020 03:01 PM (JST)

*Currently we are working 24/7,
but the working hour might be changed due to the impact of COVID-19.

User Review


BT CARS Team!Ranks among the trusted and competitive Car suppliers in Japan Markets and worldwide.Aside from our on-hand items on yard we are in a partnership with the local market and group of companies to meet your needs and demands. Our aim for business success is driven by our motivated staff and their commitment to provide services responsibly.We offer various kinds of units to meet your road transport desires.Our executive cars is good for your daily home to office rush. If you're more into outdoors we have our SUV's and pick up stocks ready for off-roads. We are also open for long term business partnership for our fellow dealers outside Japan who do used car business in their local areas.We assure honest and safety transactions by following Tradecarview terms and policies.Feel free to contact us! we greatly appreciate to assist your queries.

Total rating

Total Score4.1 86 reviews
Accuracy of Information4.4
Communication4.2
Time of Delivery3.7
Recommend this Seller?
YES
74
NO
12

Recent 6 months

Total Score
4.2 2 reviews
Accuracy of Information5.0
Communication4.5
Time of Delivery3.0
Recommend this Seller?

YES 1

/

NO 1

*The data is summarized from January 2011.

helpHow to read the review

12 reviews found

NO 2007 Toyota Hilux Surf

Buyer:
TANZANIA, UNITED REPUBLIC OFcon****
Date:
Dec / 22 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
5.0
BT Cars incorrectly and deceitfully listed this vehicle as having NO ACCIDENT HISTORY. The vehicle turned out to have been involved in an accident, most likely a right side hit on drivers side door. Blood stains could be seen on the rear seat, rear carpet, and elsewhere on the vehicle despite attempts to clean up. DO NOT TRUST BT CARS when they list vehicles as having NO ACCIDENT HISTORY, ONE OWNER, etc. IT'S ALL A BIG LIE! Shame on you BT Cars!
Reply to comment:
Sir Conrad, It was unfortunate to hear that you received the car in such condition.We'd just like to clarify that the unit as per records has no accident history since it's required in Japan that such information be disclosed.As for its condition,it has passed both CAR INFO CHECK and INSPECTION which is required in your country so that alone could assure you that it's in good condition or you'll be informed otherwise.Anyway,your feedback is well received so as to make our service better. BT Cars

NO 2016 Mercedes-Benz B-Class

Buyer:
KENYAdes****
Date:
Dec / 12 / 2017 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
1.0
I had an extremely poor experience with BT Cars. They delayed the shipment of the car by 2 months. They pressured me into paying the same day I selected the car but did not consider the same urgency for dispatching the vehicle. They would give me misleading information in their emails and I had to complain to Customer Service. The delay caused by them has considerably inconvenienced me as I did not have the car when I needed it most. I cannot recommend this seller to anyone.
Reply to comment:
Dear Sir, Despite your feedback being more on the downside,we still give you our utmost thanks or the honest review you gave.We don't intend to mislead you any information upon our responses as we also like to give you honest answers on the status of the payment especially on shipment.We were also very sorry for the delay but the Shipping Company believed that it was necessary to ship the unit later for the unit's condition as well.Anyway,we still hope to do business with you in the near future.