JAPAN TIME: Apr / 21 / 2021 07:37 PM (JST)
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User Review


Exporting Professional with Great ExperienceGetting struggled with importing vehicles from Japan?We are here to help you!Auction Tokyo has a massive experience on exporting Japanese used cars to over 50 countries.We have professionally trained staffs to help you with:- finding the best car you want- inspection- shipping... and more.Looking for Vans? Trucks?Feel free to contact us. Those are our garden!

Total rating

Total Score4.5 204 reviews
Accuracy of Information4.4
Communication4.5
Time of Delivery4.5
Recommend this Seller?
YES
182
NO
22

Recent 6 months

Total Score
4.5 24 reviews
Accuracy of Information4.4
Communication4.5
Time of Delivery4.7
Recommend this Seller?

YES 22

/

NO 2

*The data is summarized from January 2011.

helpHow to read the review

22 reviews found

NO 2008 Toyota Auris

Buyer:
ZAMBIApri****
Date:
Mar / 29 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
Worst transaction ever encountered in my business as a car dealer. Auction tokyo is a very dishonest company, they are liars and i wish them the worst of luck. deliberately they avoided photos of vehicles from other side with dents. I will never recommend them and i will never recommend TCV because TCV checked the car and assured me all was well. In conclusion, TCV and auction tokyo you are just a bunch of liars and i will never recommend, u lack honesty and respect for your clients
Reply to comment:
Dear Sir, We are sorry to hear you are not satisfied with the car, however we displayed all the pictures of the vehicle, that is why the car could pass the Carinfocheck from TCV. Please be honest, you need to check all pictures before making the purchase we did not lie to you. All pictures were showing the exact condition of the car. If the car was not same as the pictures the car would have failed the car inspection. Regards John

NO 2014 Toyota PRIUS α

Buyer:
IRELANDzec****
Date:
Nov / 12 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
3.0
This is my honest opinion the car is the dirtiest car I have ever bought There were Shoe’s , empty plastic containers and three umbrellas inside the car Everywhere inside the car were dirty I can never recommend Tokyo car auction to anybody I have to change the battery after the next day after taking a test it was confirmed not good

NO 2007 Toyota Harrier

Buyer:
PAPUA NEW GUINEAWan****
Date:
Aug / 21 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The seller has checated me by sending me a car that has got a huge dent at the back. That seller when asked about dents before purchase, did not disclose major dent that was there. I have received the car with a huge dent and Im not satisfied and I felt cheated by the seller. Im a full time customer to many suppliers through TCV since 2017 however this seller is not a good seller. I want the seller to refund part of my money for as I suffer great loses. Find attached is the dent  Download
Reply to comment:
We displayed all 30 pictures very clearly. In addition we mentioned to you there was a dent on the back, through tcv messages Please be honest in business, we informed you about everything. Regards Auction Tokyo Team

NO 2007 Nissan Cube Cubic

Buyer:
UNITED KINGDOMkha****
Date:
Apr / 29 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
4.0
This seller did not respond to my message regarding the condition of the car. The car has noisy transmission throttle body fault flat battery and all 4 crack tyres. Absolute fraud
Reply to comment:
Hello Sir Sorry to hear about your bad experience. As we already explained to you, there was absolutely no problem when we ship out the car. In addition, your claim came 2 months after you received the car. It would have been wise to contact us as soon as you picked up the car so we could have arranged a compensation. Thank you for your understanding Best Regards John

NO 2012 Honda Fit shuttle

Buyer:
NEW ZEALANDGun****
Date:
Feb / 29 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Heaps of problems to get it complied had to spend nearly 600$ to get it road worthy, waste of my couple of months and energy to transport for repairs. Which costed me an extra 200$.

NO 2011 Honda Fit Hybrid

Buyer:
IRELANDopc****
Date:
Nov / 11 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
***** and dent on passenger side rear door, very bad attempt at repair and not told to me before sale. Big cost to fix as whole side of car needs to be sprayed to blend paint color

NO 2002 Toyota Hiace Van

Buyer:
MOZAMBIQUESan****
Date:
May / 17 / 2019 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
3.0
my supplier hurt me a lot in this car, I had to pay delays in the port since it did not answer my email of alteration of the documents, even though I paid for the services

NO 2003 Mitsubishi Rosa

Buyer:
TANZANIA, UNITED REPUBLIC OFmat****
Date:
May / 06 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
thank you very much i has got a vehicle which is in good condition.

NO 2008 Honda Accord

Buyer:
VIRGIN ISLANDS (BRITISH )sir****
Date:
Mar / 06 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Auction Tokyo and tradecarview is a totally waste of time and money. Want to see the moldy and flooded car I got from them that cannot start please my email ***** if you get a faulty car from this website they won't help you. Auction Tokyo God is not sleeping.

NO 2008 Nissan Note

Buyer:
ANTIGUA AND BARBUDALaw****
Date:
Oct / 03 / 2018 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
5.0
only got 1 key when i was told that their are 2 key one of the mirrors are not working tires were bad jack was missing and the list goes on and on