JAPAN TIME: Jan / 21 / 2022 05:41 AM (JST)
*Currently we are working 24/7,
but the working hour might be changed due to the impact of COVID-19.

User Review


Quality Auto is the best Aims to provide the high-quality used cars while bringing the best customer service to all our customers worldwide.Our company is equipped only with highly skilled mechanics who maintains our stock units while they are on our yard.Our responsible salespersons never gets tired of assisting customers from the moment they inquire from us until the car is delivered to them safely.There is one word though that is of high importance to us, QUALITY. Living to its' name, we never sell underrated cars, we only sell the finest kinds because our goal is to satisfy our customers and to bring smiles to their families.

Total rating

Total Score4.1 7 reviews
Accuracy of Information4.4
Communication4.0
Time of Delivery4.0
Recommend this Seller?
YES
7
NO
0

Recent 6 months

Total Score
4.2 4 reviews
Accuracy of Information4.5
Communication4.0
Time of Delivery4.0
Recommend this Seller?

YES 4

/

NO 0

*The data is summarized from January 2011.

helpHow to read the review

7 reviews found

YES 2014 Jeep Grand Cherokee

Buyer:
KENYADav****
Date:
Dec / 09 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Went on smoothly

YES 2010 Honda CR-Z

Buyer:
CAYMAN ISLANDSEny****
Date:
Nov / 18 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
4.0
Time of Delivery:
3.0
Overall, I was pleased. Although it took VERY long to arrive (almost 5 months), I am just glad that it ended up arriving.

YES 2011 Nissan Elgrand

Buyer:
ZAMBIANta****
Date:
Nov / 01 / 2021 (JST)
Accuracy of Information:
3.0
Communication:
2.0
Time of Delivery:
3.0
I feel seller needs to improve on communication. Despite being assured not to worry about pre-shipping vehicle inspection. I did not receive Jevic certificate. Vehicle did not pass inspection at landing port on first instance. It took a while and additional costs for the vehicle to be cleared. Vehicle had defect on the dashboard, faulty radio and a couple minor dents on the body, additionally if would have helped to also know that the vehicle had smoke smell.
Reply to comment:
Thank you for contacting us. We apologize for any inconvenience. As mentioned in the invoice, your requested inspection (DAFF) was done in Japan without any problems. Therefore, the ship left Japan. So there is no JEVIC certificate. I don't think there were any such damage or dents before the departure. and we don't know what happened from the time the car got on the ship until you received it. We do not know how they manage vehicles at the port upon arrival. We apologize for any inconvenience.

YES 2012 BMW 3 Series

Buyer:
ZAMBIAMul****
Date:
Sep / 02 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Reply to comment:
Thank you for your evaluation. We are looking forward to your next transaction. Thank you again!

YES 2007 Lincoln Navigator

Buyer:
TANZANIA, UNITED REPUBLIC OFtcv****
Date:
Jun / 02 / 2021 (JST)
Accuracy of Information:
3.0
Communication:
2.0
Time of Delivery:
2.0
Reply to comment:
We apologize for the time it took to replace the vehicle and refund the difference. However, I heard that the vehicle is a very good vehicle. we are looking forward on your next purchase. thank you!

YES 1990 Toyota Chaser

Buyer:
FRANCEdro****
Date:
Nov / 17 / 2020 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Reply to comment:
Thank you for your evaluation. We are looking forward to your next transaction. Thank you again!

YES 2005 Ford Explorer

Buyer:
TANZANIA, UNITED REPUBLIC OFDic****
Date:
Jan / 04 / 2020 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Received the car on excellent condition, seller was very cooperative and active.Thank you.
Reply to comment:
Thank you for your evaluation. We are looking forward to your next transaction. Thank you again!