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  2. WEINS TOYOTA KANAGAWA Co., Lt ...
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User Review

No.1 Toyota franchise car dealer in Kanagawa JapanOur company Name have chaged from YOKOHAMA TOYOPET Co., Ltd to WEINS Toyota Kanagawa Co., Ltd from January 1st, 2023. Your Exclusive access to japanese used cars and services from Toyota Dealer.Established in March 1956 (Yokohama Toyopet) WEINS Toyota Kanagawa (January 2023).Capital 100 million JPYEN (approx 76,000 US dollars).Approx 4,000 employees.Annual Used car sales 41,750 units (Jan-Dec,2022).All employees are committed to “customer first” and provide high-quality services.Aiming to become a company that values employees and can work with peace of mind in the future.Contribute to the local community by conducting business activities under legal compliance and high ethical standards.As a member of the automobile industry, we will work to achieve a safe and clean environment.[Attention]We cannot sell our cars wholesale in Japan.All the listed cars are only for export sale.

Total rating

Total Score4.6 266 reviews
Accuracy of Information4.7
Communication4.7
Time of Delivery4.4
Recommend this Seller?
YES
254
NO
12

Recent 6 months

Total Score
4.8 14 reviews
Accuracy of Information4.9
Communication4.7
Time of Delivery4.9
Recommend this Seller?

YES 14

/

NO 0

*The data is summarized from January 2011.

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12 reviews found

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NO 2014 Honda Fit Hybrid

Buyer:
AUSTRALIAIva****
Date:
Aug / 19 / 2023 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
2.0
Not happy.received rusty front of the car
Reply to comment:
Thank you for your feedback. The car was inspected before listing, and nothing was pointed out about this. Our inspection team have been informed about this. We apologize for any inconvenience caused by such changes. We wish you a happy and memorable car life. Best regards, WEINS Toyota Kanagawa

NO 2014 Toyota Vitz

Buyer:
IRELANDPar****
Date:
Jan / 28 / 2023 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
2.0
Very slow

NO 2008 Subaru Forester

Buyer:
UGANDAAEC****
Date:
Dec / 07 / 2022 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
2.0
Received the Car in a fairly good condition. Though the Air-conditioning system wasn't working. and the seller too very long to ship the car.

NO 2010 Toyota Ractis

Buyer:
MOZAMBIQUEAfz****
Date:
Apr / 26 / 2022 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
car got engine problem and not drive well. im not satisfied, the car have big problems on engine.and the seller dont respont messages
Reply to comment:
Hi, As I mentioned you in previous message, there is no mechanical issues when we inspect the car at our facility. Sorry for this inconvenience anyways.

NO 2016 Toyota PRIUS α

Buyer:
IRELANDKdi****
Date:
Sep / 27 / 2021 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
1.0
Not helpful the seller .I got all the documents but the emission report of the car still not received yet .Moore than 2 weeks and every time I call the seller after when I receive the car never apply by the message or by the phone always ignore me

NO 2008 Toyota Ractis

Buyer:
MOZAMBIQUEPap****
Date:
Aug / 13 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
1.0

NO 2012 Toyota Premio

Buyer:
ZAMBIAgch****
Date:
Jul / 25 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
3.0
Time of Delivery:
3.0
Am abit disappointed about the seller because before i received the documents i reminded him of the locknut adapter but to my suprise the adapter was not sent to me upto now nothing has happened despite writing mails to him. 2. THE PANEL WHERE TO PUT THE MEMORY CARD FOR THE RADIO TO START PLAYING DOES NOT OPEN AND I WAS NOT TOLD ABOUT IT. AM VERY DISAPPOINTED AND I DONT KNOW WHAT WILL HAPPEN THE DAY I WILL WANT TO CHANGE THE TYRES

NO 2016 Honda Fit Hybrid

Buyer:
IRELANDyur****
Date:
May / 04 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The seller did not send the car for almost a month. I bought it on February 2, received it on April 21. Audio system does not work, it is blocked. The seller does not know the code and not going to fix the problem. I have to buy a new audio system. It costs 500 euros. The air filter is so dirty, as if the car had not been serviced at all. I do not recommend buying from them. Only negative experiences left from the purchase. When you buying, they don't answer you if you ask for a discount.
Reply to comment:
I’m afraid that this is totally unfair review from a customer in Ireland. We took care of him as much as we could.

NO 2007 Mercedes-Benz B-Class

Buyer:
MOZAMBIQUEArm****
Date:
Feb / 14 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
They sent us a broken car with all the front suspension damage. We have informed them and they refused to assist. Will discredit this seller in Mozambique. really bad service from Toyopet

NO 2005 Toyota Mark X

Buyer:
MOZAMBIQUESer****
Date:
Oct / 26 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
3.0
•the car came without engine oil (if I didn't pay attention it would damage the engine, I don't know if there is an oil leak). • the board is full of cracks ( in the photos he doesn't show it). • the mirrors are with peeled paint ( in the photos he doesn't show it).
Reply to comment:
Thank you for your message. When we checked the condition of your car before shipment, there was no problem such as you told me. And if there is no engine oil, the car will be broken. Please ask the local shipping and clearing agent for this issue. I will ask our shipping agent in Japan too.

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