JAPAN TIME: Apr / 16 / 2024 04:06 PM (JST)

User Review


☆★☆★☆★☆★☆★☆★High-quality & Reasonable-price☆★☆★☆★☆★☆★☆★Welcome to SBI Motor Japan!We offer sophisticated Japanese used cars.All of our stock is in our own inventory and has been inspected and maintained beforehand.Therefore, we offer good quality and competitive prices, unlike companies that don't carry inventory.Furthermore, we have a high level of satisfaction with our delivery function as we perform customs clearance, pre-ship inspection and ship reservations from our own yard.Please feel free to contact us for more information.★★★★★★★★★★★★★★★★★★★★★★★★★★★★SBI Motor Japan is a registered trademark of SBI Africa Limited.SBI Group is one of the most famous general financial groups in Japan.We are a member of JUMVEA ( Japan Used Motor Vehicle Exporters Association )★★★★★★★★★★★★★★★★★★★★★★★★★★★★

Total rating

Total Score4.2 477 reviews
Accuracy of Information4.3
Communication4.3
Time of Delivery4.1
Recommend this Seller?
YES
409
NO
63

Recent 6 months

Total Score
4.9 6 reviews
Accuracy of Information4.8
Communication5.0
Time of Delivery4.8
Recommend this Seller?

YES 6

/

NO 0

*The data is summarized from January 2011.

helpHow to read the review

63 reviews found

NO 2008 Toyota Vanguard

Buyer:
UGANDAfnm****
Date:
Aug / 27 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
1.0
The seller was not good with communication. Yet took 2months before shipping the car
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2010 Suzuki Swift

Buyer:
BOLIVIAFer****
Date:
Aug / 20 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
This is the worst seller on this platform, he sent the vehicle after a long, long time, and not only that, he was also not able to send the document on time causing fines with the port administration, the vehicle arrived with broken mirrors without any tools , without carpets and with useless battery
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2006 Toyota Allion

Buyer:
ZAMBIAmba****
Date:
Aug / 11 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
It's the worst transaction ever. The vehicle has taken 12 weeks. I bought vehicles from other companies they reached Zambia and this Allion still in Japan. Very disappointed
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2010 Toyota Passo

Buyer:
CAYMAN ISLANDSLuk****
Date:
Aug / 07 / 2021 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
1.0
No communication, hard to make contact

NO 2006 Toyota RAV4

Buyer:
UGANDAlub****
Date:
Aug / 05 / 2021 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
1.0
The shipping schedule kept changing for three times and communication was not prompt. The seller kept postponing the shipment without clear justification and always took long to respond to my communications. The transaction had even been cancelled without my conceit. Unlike other units that i bought from the same seller previously, this one has lots of mishaps which can not be explained.
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2008 Toyota Passo

Buyer:
UGANDAjoc****
Date:
Jul / 29 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
3.0
Seller needs to improve on communication
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2004 Toyota Noah

Buyer:
ZAMBIAweb****
Date:
Jul / 21 / 2021 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
1.0
the engine was not in perfect condition

NO 2010 Subaru Impreza

Buyer:
NEW ZEALANDsef****
Date:
Jul / 06 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Would never recommend anyone to buy from this seller. Very bad communication. Hardly responds if you run into an issue I had to message them the whole week to get a reply . They promised basic compliance during negotiations but didn’t follow through after car arrived . STAY AWAY FROM THIS SELLER !
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2008 Toyota Vitz

Buyer:
NEW ZEALANDMoh****
Date:
Jul / 05 / 2021 (JST)
Accuracy of Information:
3.0
Communication:
5.0
Time of Delivery:
5.0
I was hoping my first ever car importing experience would be a pleasant one but unfortunately not. So New Zealand requires all the cars being imported to have ESC on them which mine did not have. As a first ever buyer, I was not aware of this. Now it can’t get through Compliance and I can’t register it to drive on NZ roads. When I contacted SBI, they said it was not on the contract, so it’s not their problem. Not recommended 👎
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2006 Toyota Vitz

Buyer:
MOZAMBIQUESim****
Date:
Jul / 02 / 2021 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
1.0
The seller should get better communications with the buyer, it is very delayed while communicating. This time around, vehicle arrived beyond my expected normal time. Not satisfied. Regards Alexandre
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.