JAPAN TIME: Mar / 28 / 2020 06:08 PM (JST)

*Currently we are working 24/7,
but the working hour might be changed due to the impact of COVID-19.

User Review


Swift,Reliabilty and Satisfaction is Our WatchwordMatel trading is a Japanese company that exports Japanese and Foreign used vehicles to all over the World.We export all types of Japanese,Eu and Scandinevian used vehicles to Jamaica,Cayamn island,Bahamas,Guayana,Kenya,Tanzania,Malawi,Angola,Nigeria,Mozambique,Zimbabwe,South Africa,Uk,Ireland,New Zealand.We deal on all the major Brands,such as toyota,nissan,honda,mitsuoka,mitsubishi,subaru,isuzu,suzuki,benz,bmw,volvo etc.Established in 1998,We have been serving our customers knowing that the only way they could come back to us is by attending to their needs once we recieve the others,making sure we supply them the best quality vehicles,ensuring the get the products in time. Ten years on,our goal remains the same....your satisfactions.And through the experience we gained over these years,we can proudly guanrante you satisfactions.

Total rating

Total Score4.3 539 reviews
Accuracy of Information4.2
Communication4.3
Time of Delivery4.3
Recommend this Seller?
YES
462
NO
77

Recent 6 months

Total Score
3.1 10 reviews
Accuracy of Information3.3
Communication3.0
Time of Delivery3.1
Recommend this Seller?

YES 6

/

NO 4

*The data is summarized from January 2011.

helpHow to read the review

77 reviews found

NO 2012 Nissan Note

Buyer:
KENYAMar****
Date:
Jan / 31 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
5.0
The car car bonet had a different colout to the rest of the car. Engine died and i had to replace the gear box at a cost of 700 USD. I requested for the refund of the same but the dealer refused. The car was as a result not road worthy and mechanically fine.

NO 2000 Toyota RAV4

Buyer:
VIRGIN ISLANDS (U.S.)Rub****
Date:
Jan / 12 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
I haven't received the car, don't know why it staying so long to get to antigua, i don't know where it is now.

NO 2007 Toyota Rush

Buyer:
SAINT KITTS AND NEVISDyl****
Date:
Jan / 11 / 2020 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
1.0
I haven't reached the vehicle as yet

NO 2012 Suzuki Wagon R

Buyer:
KENYAKas****
Date:
Oct / 22 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
1.0
The seller took 4months to fix a ship. I've never been so disappointed

NO 2003 Subaru Forester

Buyer:
TANZANIA, UNITED REPUBLIC OFske****
Date:
Aug / 07 / 2019 (JST)
Accuracy of Information:
2.0
Communication:
4.0
Time of Delivery:
4.0

NO 2003 Ford Escape

Buyer:
ZAMBIAKal****
Date:
Mar / 26 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
2.0
Time of Delivery:
1.0
Confirmation of deposited money was done on 24/12/18,the seller went quiet until january 14/2019 when i reminded him about the item.He apologised for not communicating.he has taken 3months to ship item ,without any compansation for time wasted waiting.he did not fulfil his schedule promised only said he will recognise me as able customer at the end of the year.

NO 2012 Suzuki Every

Buyer:
BAHAMASekq****
Date:
Feb / 13 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Worse buy ever. I Have been having all kinds of issue with this vehicle from I got it. Electrical problems missing on the spark plugs etc... I would never purchase from this sell ever again or recommend anyone to.PLEASE DO NOT BUY ANY VEHICLES FROM THIS COMPANY.

NO 2011 Nissan Note

Buyer:
KENYAMua****
Date:
Dec / 10 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
2.0
Time of Delivery:
2.0
Very mean with communication

NO 2010 Volkswagen New Beetle

Buyer:
BAHAMASexg****
Date:
Nov / 17 / 2018 (JST)
Accuracy of Information:
2.0
Communication:
4.0
Time of Delivery:
3.0
The car was shipped to me with a cracked windshield which the seller did not disclose, and no pictures showed the damage. This was costly to me i had to replace the windshield in order to sell the car. NOT HAPPY.

NO 2009 Honda Civic

Buyer:
SAINT LUCIAluv****
Date:
Nov / 10 / 2018 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
1.0
Seller took long to ship out the car. when I received the car, the car had many issues. Power steering not working, AC issues and the vehicle had many bumper deep scratches not disclosed or shown in pictures.ALso the car was sluggish and unresponsive from when picked up from port. Tried to have seller help with fixing these issues they refuse. They are very shady and will never do business there again.Finally the mileage was shown to be over 266000km while it was shown as 114000km.Bad experience