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User Review


AA Japan Pvt LtdWe provide BEST quality vehicles for YOUR prices! We export cars to countries in Asia (Sri Lanka, Myanmar), Africa (Kenya, South Africa, Tanzania, Uganda, Malawi, Zambia, Mozambique, Botswana), The Caribbean, South America and Oceania. Our agents and customers around the world offer local support for all of our sales and shipments throughout each region .Al Ain Japan exports wide variety of Japanese Used Cars around the world such as Cars , Vans, Trucks, SUV's , Mini-Vans, Buses, Tourist buses and Machinery . We purchase our vehicles from Auctions as well as from main brand dealers with a wide-spread selection of models and colors.We have a quality standard where all of our vehicles get inspected and are taken for a test drive by our technicians. Each vehicle receives approval based on its condition. Only vehicles which pass this test get approved for export. This process is strictly followed to ensure the quality of all vehicles we export.

Total rating

Total Score4.5 244 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.5
Recommend this Seller?
YES
224
NO
20

Recent 6 months

Total Score
1.0 1 reviews
Accuracy of Information1.0
Communication1.0
Time of Delivery1.0
Recommend this Seller?

YES 0

/

NO 1

*The data is summarized from January 2011.

helpHow to read the review

20 reviews found

NO 2008 Mitsubishi Canter

Buyer:
ZAMBIACho****
Date:
Oct / 26 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
5.0
This was not a good buy. The Vehicle/engine has no power. I think I was ripped out of my hard earned money. This is very bad. I really regret having bought this truck

NO 2007 Honda Fit

Buyer:
KENYAEMM****
Date:
Jun / 10 / 2014 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
1.0
AL AIN JAPAN is a dishonest dealer in all communication and no one should buy from them. They took so long to send the car because it failed inspection as they were getting the car repaired. Paytrade was not helpful either when i requested to transfer the money to another dealer which is not good.

NO 2000 Mitsubishi Canter

Buyer:
TANZANIA, UNITED REPUBLIC OFkab****
Date:
Jan / 16 / 2014 (JST)
Accuracy of Information:
2.0
Communication:
5.0
Time of Delivery:
4.0
am very disappointed with this supplier.there was no jack,faulty engine,no wheel spanner.how can a person move such a vehicle from the port? I had a lot of problems to get that truck and I paid a lot for it.Please you can do better. clevious.
Reply to comment:
Dear Sir As a well reputed car exporter we are very much concern over the customer satisfaction while appreciate the understanding of purchasing a used vehicle by the customer according to the age of the vehicle, we have no interest what so ever in removing the Jack and wheel spanner which is insignificant over the satisfaction of our esteemed customers. Thank you for the comment we believe it will help improving our services in future sales. Alain Japan Team

NO 2004 Nissan Bluebird Sylphy

Buyer:
SAMOAPou****
Date:
Sep / 25 / 2013 (JST)
Accuracy of Information:
3.0
Communication:
3.0
Time of Delivery:
4.0
expensive for what it is.
Reply to comment:
Dear Sir, Thank you very much for the feedback, Well noted, We provided you the full details about the car and the best possible price for the used 2004 vehicle, Thank you for your understanding, Best regards, Al Ain Team

NO 2007 Toyota Premio

Buyer:
KENYAPau****
Date:
Sep / 02 / 2013 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
1.0
ALAIN is not a good company.To me, they are Hippocrates who cheat in the name of quick shipping. There is no way one can be selling a car BASED in japan only to be told its on it way to some country God knows where. Assumptions are any car on trade car view searched in Japan should be in Japan - PERIOD -. Secondly, i insisted the documents to be shipped to my address, that was not the case, they were shipped to some third party. there is no honesty there. BUY AT YOUR OWN RISK
Reply to comment:
Dear Sir “quick shipment” is a positive thing and it stands up to our company's reputation for better and faster service, at the end what matters is you received the car very quickly and in very good condition which every other clients would feel happy about. However even after presenting such favorable service to you in every aspects of this deal we are disappointed to receive this comment from you. Al Ain Japan Team

NO 2005 Nissan Tiida Latio

Buyer:
KENYAmut****
Date:
Jan / 28 / 2013 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
This car had a lot of dents and scratches which the seller did not tell us about.... in short it was not fit to be sold to a client. I was very disatisfied with this car. Cleopas mutua
Reply to comment:
we apologize for the inconvenience caused. we will try to improve our service in the future. hope to serve you better next time. Alain Japan Team

NO 2005 Toyota Hiace Van

Buyer:
KENYASPO****
Date:
Nov / 29 / 2012 (JST)
Accuracy of Information:
5.0
Communication:
2.0
Time of Delivery:
5.0
THE DOCUMENTS TOOK TOO LONG TO ARRIVE, AND THEY WERE SENT THROUGH A LOCAL CAR DEALER WHCH IS NOT VERY GOOD, THEY SHOULD USE COURIER COMPANIES INSTEAD. THE VAN ARRIVED WITH A DEAD CLUTCH IT WAS ACTUALLY TOWED FROM THE PORT, I HAD TO SPEND ANOTHER 150USD TO MAKE IT MOVE. HOPE I WILL BE COMPENSATED!
Reply to comment:
Dear Sir/Madam, Thank you very much for the message, We sent the documents before the vessel arrives in Kenya and we used the local dealer to send the documents coz we want to be assure that you will receive the documents without any issues. We are extrmely sorry for the invconveience caused to you, We will try to improve our service and your feedback is really helpful to improve our service. We would like to do more business in future and we will ractify our issues. Best Regards, Al Ain Team