JAPAN TIME: May / 13 / 2021 03:10 AM (JST)
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User Review


Welcome to Real Motor Japan!Dear valued customers!First of all, taking this opportunity we would like to express our sincerest thankfulness to you for your continued business with us.Today, we are sending following three important messages to you; 1.We are located in the city of Toyota near Nagoya in the central part of Japan. The severe earthquake on the 11th of this month took place off the coast of Northern part of Japan and fortunately no damage was caused to our business. (Please see the map below.) Our business is being operated under normal conditions just like before the earthquake,

Total rating

Total Score4.5 5994 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.4
Recommend this Seller?
YES
5583
NO
411

Recent 6 months

Total Score
4.7 66 reviews
Accuracy of Information4.7
Communication4.7
Time of Delivery4.7
Recommend this Seller?

YES 65

/

NO 1

*The data is summarized from January 2011.

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411 reviews found

NO 2005 Toyota Corolla Spacio

Buyer:
UGANDAAtw****
Date:
Oct / 25 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
I have bought 2 cars recently from Real motors Japan but i realized that the contact person Ms Miha had poor communication with me, and also she did not properly describe the faults on the cars. For example, for the harrier I bought from Real motors Jp had a damaged Dashbaord and now the recent Spacio which had damaged roof light and the side mirror fold button is missing. In general Ms Miha is poor at communication!I don't want to deal with Real motors again.

NO 2005 Toyota Harrier

Buyer:
SOUTH SUDANmai****
Date:
Oct / 02 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
2.0
Till now i did not receive the car yet am have been mess up photos of the car from the passenger side which were not there before buying the car. I am really feeling bad as am going to meet extra cost to fix the damage. The seller still have my details as i already reported the damage before me getting the from Mombasa. I wish i can share pictures here. regards Lubajo Peter

NO 2007 Toyota Belta

Buyer:
ZAMBIAAch****
Date:
Sep / 26 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
The vehicle arrived in Dar-es-Salaam but it cannot move and it is still parked in Dar-es-Salaam, engine problem. I contacted the seller but there has been no response for a week now and I escalated the complaint to Trade carview who responded that there is nothing they can do and that I needed to contact the seller. After sales service is very bad. Please be careful as you are buying your next vehicle so that you don't find your self in my situation.

NO 2006 Toyota Rush

Buyer:
MOZAMBIQUEjoa****
Date:
Sep / 11 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
I bought a car with the Real Motor and it arrived with malfunction, I sent lots of messages and I do not have any feedback. Before the car arrived the messages were answered immediately, but now that I put the complaint messages I'm not having any feedback. I consider this a mockery, I was not told previously that the car was faulty. A lot of attention when buying the vehicles, can suffer the mockery that I suffered Best Regars

NO 2005 Toyota Harrier

Buyer:
UGANDAAtw****
Date:
Sep / 03 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
3.0
I received the documents, and finally I saw the car yesterday but the seller intentionally refused to describe the damages on the dash board! I tried to request her to tell me whether there was any damages on the dash board but she pretended as if she did not see my messages! This is not good practice in business.

NO 2009 Toyota Belta

Buyer:
BAHAMASChl****
Date:
Aug / 31 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
4.0

NO 2007 Toyota RAV4

Buyer:
ZAMBIApet****
Date:
Aug / 29 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
2.0
The car was received in good shape except for the tyres.The tyres were very bad.I had to buy new ones.

NO 2010 Toyota Probox Van

Buyer:
ZAMBIABri****
Date:
Jul / 10 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
The car internal dashboard on passenger side is terribly deeply scratched.The roof has several bad marks all over.The seats have cigarettes burns and front passenger seat has the back cut material.Dented front left fender.Disapointed coz on your pictures these were not showing on your advert

NO 2009 Toyota RAV4

Buyer:
DOMINICANic****
Date:
Jul / 04 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
2.0
Time of Delivery:
4.0
Good vehicle however the after sale service needs major improvement. I only received one key and would now require a replacement key urgently. The feedback in that regard was very cold and non responsive saying that only one was seen in the photo. Something of this importance should be put upfront. There was no willingness to help or no efforts made to find assistance on my concern. IThe company is unable to give basic help and feedback to customers on such important / significant issues

NO 2009 Toyota Vitz

Buyer:
ARUBAAng****
Date:
Jun / 14 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
First I leave from Buying from my trusted site to came experience with this. communication was garbage 1 my original unit was sold. Then forced to have another one from their stock. not satisfied and will not purchase anymore from this site...... my trusted site I work better and fast shipping cause of this I waited almost 2,5 months for the car to Arrive..............NEVER MORE YOU CAN DELETE MY ACCOUNT IF YOU WANT