JAPAN TIME: May / 13 / 2021 03:36 AM (JST)
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User Review


Welcome to Real Motor Japan!Dear valued customers!First of all, taking this opportunity we would like to express our sincerest thankfulness to you for your continued business with us.Today, we are sending following three important messages to you; 1.We are located in the city of Toyota near Nagoya in the central part of Japan. The severe earthquake on the 11th of this month took place off the coast of Northern part of Japan and fortunately no damage was caused to our business. (Please see the map below.) Our business is being operated under normal conditions just like before the earthquake,

Total rating

Total Score4.5 5994 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.4
Recommend this Seller?
YES
5583
NO
411

Recent 6 months

Total Score
4.7 66 reviews
Accuracy of Information4.7
Communication4.7
Time of Delivery4.7
Recommend this Seller?

YES 65

/

NO 1

*The data is summarized from January 2011.

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411 reviews found

NO 2010 Nissan Dualis

Buyer:
KENYAJaw****
Date:
Dec / 22 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
1.0
The following were missing/not mentioned in the description of the car: 1. Scratches, dents and stains (quiet a lot of scratches and dents are on most parts of body of the car) 2. Detachment of aluminum rod on the back door 3. Detachment of the cloth on the driver's door 4. Front lights are not very clear/transparent The car was shipped a month after the initial schedule. The seller refrained from communicating and providing up to date and correct information.

NO 2008 Nissan Dualis

Buyer:
ZAMBIAwil****
Date:
Dec / 16 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
5.0
So I am happy I have a car after saving for so many years. The car engine looks and runs great.However, there are defects that did not come out clearly in the photos and the interior is pathetic. The body has two scratches and the front high beam and right front parking light do not light up. Iam a bit disappointed.

NO 2010 BMW 3 Series

Buyer:
KENYACAR****
Date:
Dec / 14 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
2.0
Seller ignored messages and lied in some other messages.

NO 2007 Toyota Corolla Axio

Buyer:
ZAMBIAMus****
Date:
Dec / 12 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
2.0
Time of Delivery:
1.0
Please, Work more on respondong to customers as quicly s possible, one person cannot respond to the whole worlds inquiries on vehicles, she can be negotiating with several clients on different vehicles and i doubt if she can recall where the conversation on a vehicle started with on customer if more than 100 at a time are hitting her mail box and she has to respond to all of them. like now after my recent purchase, i sent one more inquiry but she wont respond.

NO 2003 BMW 3 Series

Buyer:
TANZANIA, UNITED REPUBLIC OFkeb****
Date:
Dec / 12 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
4.0
the item require repair worth eight (8) million TZS i sent the complain mail and what she did was just reading and ignore it, not to do business again with the company.

NO 2005 Toyota IST

Buyer:
TANZANIA, UNITED REPUBLIC OFtop****
Date:
Dec / 11 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
4.0
Time of Delivery:
4.0
till this time,the car is not in my hand because of the chassis number error occurred in shipping line, and still the matter is not yet resolved.

NO 2000 Mitsubishi Pajero Mini

Buyer:
ZAMBIAyam****
Date:
Dec / 11 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
The car was a damaged one. It had a gearbox problem. I paid a lot of money for it to be put on a truck to Zambia as it could not engage gears. As of now am not happy with the transaction made because the car is just parked in my backyard. If possible at least give me a gearbox so that I have fixed.

NO 2002 Mitsubishi Pajero

Buyer:
BOTSWANATlr****
Date:
Dec / 07 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
I had given you guys a very nice review on reception of the car and then got dissapointed when I washed the car for the first time and realized that some very nasty scratches and were concealed with some sealant which obviously washed off.This is unacceptable and unnecessary because I probably would still have bought the car anyway! I am not happy about this dishonesty. Regards TLR

NO 1996 Mitsubishi Pajero Mini

Buyer:
MICRONESIA (FEDERATED STATES OF)B&R****
Date:
Dec / 05 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
2.0
Time of Delivery:
2.0
The vehicle was as expected. However, the seller had very poor communication and customer service skills. She didn't respond to questions or provide updates. She sent the necessary documents, but I was left wondering when my car would be shipped. I understand that the seller can't control the ship schedule, but she misled me to believe it would ship within a couple weeks-not two months-and she didn't keep me updated.

NO 2004 Mazda Tribute

Buyer:
PALAUbil****
Date:
Nov / 26 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
2.0
Very Poor Communication! I will not recommend this company to do business with anyone.