JAPAN TIME: Dec / 14 / 2019 02:11 PM (JST)

User Review


Get your dream car from GOLDENMILES!We provide Japanese used cars directly from Japan.All cars are high quality and ready stock for shipment.We export Japanese used cars to all over the world since 1997.It is always our pleasure to make all customers happy with our cars and services.During 18 years of exporting cars, we’ve visited importing countries to know their needs so that we can tailor the best cars to fit the country situation.We try our best for you by providing;Speedy reply,On time information,Answering every question you have by experienced staff,Reasonable price,Well organized documents,Also, we always keep cars in good condition and clean up inside/outside of cars before shipping. We change oils, wheels and tires, fix scratches and dents when needed. We trust quality not quantity.Please feel free to contact us.

Total rating

Total Score4.6 803 reviews
Accuracy of Information4.5
Communication4.7
Time of Delivery4.6
Recommend this Seller?
YES
760
NO
43

Recent 6 months

Total Score
4.3 4 reviews
Accuracy of Information4.0
Communication4.0
Time of Delivery5.0
Recommend this Seller?

YES 3

/

NO 1

*The data is summarized from January 2011.

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43 reviews found

NO 2012 Nissan Serena

Buyer:
KENYAEm ****
Date:
Jul / 30 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
Bought my car from this seller goldenmiles that he had discussed as having no problems smooth running and on receiving the vehicle came to find out that it had transmission problems which was so obvious and on contacting him he is trying to lie that the vehicle had no problems now I am stuck with a car that I have now to fix the transmission so my advice to everyone out there keep off from goldenmiles he is nothing but a liar so keep off from him
Reply to comment:
Thank you for your comments,Now one of hard inspection company in Japan to inspection the car for Kenya.They did not find any transmission problems but you find it, I asked what problems but now sent me message the problems,we may solve the problems because we have agent in your country but now we will not do anything because of your comments,you did not give us the chance.If we are liar we will not do business last 24 years,please check other client comments.

NO 2010 Suzuki Escudo

Buyer:
SAINT KITTS AND NEVISver****
Date:
Feb / 16 / 2019 (JST)
Accuracy of Information:
2.0
Communication:
4.0
Time of Delivery:
3.0
The information said the car was clean inside. It was NOT. The car reaks of cigarette smoke, even after having it valeted. It is disgusting and is a health risk to get into and drive the car. I would not have bought it if I had known the previous owner was a very heavy smoker. There is a repair to the tailgate where the paint has not been redone properly. I WILL NOT BUY A CAR FROM YOUR WEBSITE AGAIN Peter Fletcher
Reply to comment:
Thank you for your comments,I am so sorry about the smoking car.next time we will careful about the smoking car, best regards

NO 2009 Toyota Passo

Buyer:
NEW ZEALANDskl****
Date:
Sep / 27 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
2.0
This seller is very rude and unreasonable. he sent me a car with mechanical errors and the car did not meet NZ compliance. After trying to reach out and make some claims, he told me that he didn't care if I put negative feedback because he will reply and deny everything. He has no customer skills and he gives wrong information about vehicles. Please do not buy from this seller. You will be disappointed. His reply will be lies, He warned me that he will counter reply. I am very disappointed.
Reply to comment:
Thank you for your comments, in our 22 years we get this aggressive client, after she paid and asked us ship the car next day, it's possible for any supplier. then after she sent me message that she is disappointment not to send the car next day, after she received the car in NZ and she have to change break pads,then after I asked our regular buyer in NZ they told us that break pads replace money will pay buyer not seller coz that is NZ regulation,other country will be ok, so how we will liar?

NO 2000 Nissan Terrano

Buyer:
ZAMBIAfin****
Date:
Aug / 27 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
i received the vehicle but it had a lot of engine problem. the turbo was malfunction, it was over heating, the vehicle simply could not perform as expected.
Reply to comment:
Thank you for your comments,Just wondering after 3 year you gave comments,why you did not send any message after received the car.Now you may get trouble with car?

NO 2002 Nissan Terrano Regulus

Buyer:
MOZAMBIQUEcir****
Date:
Jul / 23 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
I recommend others to use this agency. the car is in good condition.
Reply to comment:
thank you for your comments.Have a good day

NO 2004 Chevrolet Cruze

Buyer:
DOMINICAjoh****
Date:
Feb / 26 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
The vehicle looks good but I had to change a lot of parts before I could drive the vehicle on the road the air condition was not working also the horn was not working and the front suspension it's working now but had to spend over us$800.00 dollars to get it going the seller must tell us all the problems of the vehicle before we buy the vehicle so we can know exactly what we are getting.thank you and hope you do better business in the future.
Reply to comment:
Thank you for your comments.We are very sorry for the trouble what you get from our car,Yes we have to tell the problems of cars but we bought from he auction and our staff also checked the car as well, as your problems we must take out the all parts from the car and check again, for your information I will visit your country on 2nd May to 3rd May, Hope I will meet you and checked your costing and try to share the cost what you spend for this car.See you soon

NO 2010 Volkswagen Golf Variant

Buyer:
KENYAMMF****
Date:
Jan / 18 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The car was faulty on arrival and i took it to my mechanic and he said it had mechanical issues(Cylinder No:4).It was confirmed by doing diagnostic and compression test after informing them all they said is they can only discount me on another unit if i buy from them.Goldenmiles cheated on me with Saido as the mastermind.I had to buy another engine for the Golf Variant i had bought from them without using the vehicle.All i would say is AVOID Goldenmiles Co Ltd as they are a very dishonest LOT.
Reply to comment:
Thank you for your comments,First we are sorry for your troubled,but you receive the car and tell us car is perfect then after two month you told this is problem,with any trouble inspection never passed, so we are not doing bad job with you and your car, please don't treat like that,and you asking lot of money from us and we did not give you and you angry used so bad words in message,

NO 2010 Toyota Passo

Buyer:
KENYAisa****
Date:
Nov / 23 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Lied about many things
Reply to comment:
Thank you for your feedback, what we lied please let us know, we will check it,

NO 2005 Suzuki Carry Truck

Buyer:
TANZANIA, UNITED REPUBLIC OFabd****
Date:
May / 11 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
5.0
The seller had indicated that there will be a tool box shipped with the car BUT this was not the case. When I asked about it the response was just not satisfactory " look at the dashboard that is where we keep it". I responded again by saying it was NOT THERE. The seller NEVER RESPONDED. Km covered on the left side door it is indicated that NEXT SERVICE 261,179 and last was 256,179 BUT on all documents it is indicated as 124,000.
Reply to comment:
Thank you for your comments, please check again car information there we wrote 123,400 km Changed Odometer.Did you see that?about the tool box we reply you, please see the BL there we wrote car with spare tools but if your port people took that what can we do? almost 90% tools are stolen from port,we are very sorry for your disappointment but we do our best to send good car,Have a good day

NO 2010 Volkswagen Golf Variant

Buyer:
KENYAkev****
Date:
Apr / 28 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Saido, the seller that i was dealing with is a hoax, and of no moral integrity to say the least. i received the unit having a mechanical fault in the gear box. which i told the seller immediately. He said that they will assist in meeting the cost of repairs.But to date the seller has gone silent on me. What is annoying is that Saido sold me this unit knowing very well that it had a fault. The dealer is a lier,a cheat to say the least.I would never recommend any buyer to conduct with this dealer
Reply to comment:
Thank you for your comments,I am so sorry for you disappointment with our car.But I told you that I will share with you but you did not wait, so how it will be done, we are not in Kenya we are in Japan and we have to manage to send funds, but you can't wait, Again so sorry,I am not Cheater and lair, we sold 20 country,you bought used car and it's anything happens anytime. Have a good day