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Your Money Back Guarantee

TCV provides a safer way to send money without worrying about overseas transaction.

TCV keeps your money until your ordered car is shipped from Japan.
If the seller fail to ship the car, you can get full refund from TCV.

Bank transfer fees and foreign exchange losses (including between US dollar and Japanese yen) may be deducted.

Terms of use for Your Money Back Guarantee

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Car info Check service

ensures the car you ordered is the same as advertised.

the difference is found and you do not tolerate difference, you may cancel the transaction and get your money back.

Terms of use for Car Info Check Service

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Logistics service

TCV's partner companies provide easy car buying process with discounts.

Logistics service lets the customers have more easy car buying process by introducing local logistics companies.

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TCV 24H/7D Full Customer Service

Have a question? Need any help? Customer Service is available 24H/7D.

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