I contacted the agent as the vehicle was not yet shipped advising of the issue and asked that he cancels the purchase and send a newer model. I advised that I am willing to send the additional funds if the newer model costs more but although the vehicle was not yet shipped I was told he can't help me.I find this to be very unreasonable. I have purchased 3 vehicles previously on TCV but that was prior to my Country’s import duty amendments so I was not aware. I always promote TCV and let others know how good you guys are but this is really unreasonable