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TCV Privacy Policy

Overview

  • TCV Corporation (“tradeTCVcarview”) fully understands your concern over protecting privacy and the way of our use of your Personal Information. Whether you visit our website, TCV (the or our “Site”), to utilize our services, or you simply browse through our website, we assure you of protecting your Personal Information.

What This Privacy Policy Covers

  • This Privacy Policy (“Privacy Policy”) covers how TCV treats Personal Information that TCV collects and receives. Personal information (“Personal Information”) is information regarding individual natural person being alive defined in Personal Information Protection Law of Japan (enacted in 2003 as amended), which is directly or indirectly identifiable with or without reference such as your name, address, email address, or phone number.
  • By visiting our Site or using our Site’s service, you are deemed to have agreed to the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site.

Membership Eligibility

  • Our services are available only to, and may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to children, i.e. persons under the age of 16.

Information Collection and Use

  • TCV collects Personal Information when you register with the Site, when you use the Site’s services or when you visit pages of the Site.
  • When you register, we ask for information such as your name, phone number, email address, birth date, and zip code. Subject to different type of our service, we further ask more detailed information such as gender, country of residence, bank account information and to submission of supporting documents for verification. Once you register with the Site and log in to our services, you are not anonymous to us.
  • TCV uses information for the following general purposes:
    1. to fulfill your requests for services including performance of our obligation under the relating contracts,
    2. to contact you and conduct customer support,
    3. to deliver commodities, issue invoice and deal payment matters
    4. to send notice or distribute announcement of our service
    5. to conduct research and analysis of usage of our service,
    6. to provide our service safely including investigation and discovery of fraud or unauthorized access
    7. to conduct sales promotion
    8. to improve our services, and
    9. to provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure

  • TCV does not transfer to or share Personal Information about you with third party without yourpermission except for the following events:
    1. We provide the information to business partners who work with TCV to fulfill yourrequests for services including delivery of commodities, issuance of invoice and dealingsof payment matters;
    2. We provide the information to conduct sales promotion (Encrypted information obtained by hashing User’s information may be provided to advertising media);
    3. We believe it is necessary to share information in order to investigate, prevent, or takeaction against illegal activities, suspected fraud, situations involving potential threats to thephysical safety of any person, violations of TCV's terms of use, or as otherwise requiredby law; or
    4. We believe it is necessary to share information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of TCV's terms of use, or as otherwise required by law; or
    5. Any other legitimate reasons under Personal Information Protection Law of Japan, other applicable laws and regulations.

Cookies

  • TCV may set and access TCV cookies on your computer.
  • We use data collection devices called "cookies" on certain pages of the Site to help analyze the Site pageflow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during connecting with the Site. Cookies can also help us provide information that is targeted to your interests. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during connecting with the Site.

Your Right to Demand Disclosure, Ask to Edit /Delete and Stop to Use YourPersonal Information

  • You may demand TCV to disclose collected Personal Information held by TCV. Provided, however,that TCV may reject such demand if it has legitimate reason under Personal Information Protection Lawof Japan.
  • You can edit or delete your Personal Information we hold at any time by either contacting us or accessingyour settings in the Site. Provided, however, that TCV may reject such demand if it has legitimatereason under Personal Information Protection Law of Japan.
  • You may demand TCV to cease to use your Personal Information, share with or transfer it to third partyif such Personal Information was illegally obtained, used, shared with or transferred beyond the legitimatepurpose specified under this Privacy Policy or other notice. Provided, however, that TCV may rejectsuch demand if it has legitimate reason under Personal Information Protection Law of Japan.
  • The Procedure of your rights to demand disclosure or other rights set above (“Disclosure Rights Etc.”) is as follows.
    1. Information subject to Disclosure Rights Etc.; Personal Information registered by TCV(“Registered Information”)
    2. Data subject who can demand Disclosure Rights Etc.: principal or agent on behalf of principal. Please note that in case of demand by agent, we will ask to submit power of attorney.
    3. Method and Demand process of Disclosure Rights Etc.: please call at +81-3-6432-0379.We will verify your identification. You can access Registered Information regarding basicTCV service from here.
    4. If you would like to delete TCV members ID, please see here.

Confidentiality and Security

  • To realize Privacy Policy, we establish proper organization and implement internal rules to process properly Personal Information.
  • We limit access to Personal Information about you to our employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We have physical, electronic, and procedural safeguards that comply with regulations in Japan to protect Personal Information about you.
  • We entrust Personal Information to third party only if such third party satisfies the eligibility standard set byTCV. TCV supervises such third party’s operation upon entering agreement regarding protectionof Personal Information.

Changes or Revision to this Privacy Policy

  • TCV reserves the right to update this Privacy Policy at any time by revising the terms and conditionsherein. Users are responsible for regularly reviewing these terms and conditions. Continued use of theSite following any such changes shall constitute the users' acceptance of such changes.

Governing laws and Jurisdiction of this Privacy Policy

  • This Privacy Policy is governed by the laws of Japan. The Tokyo District Court or the Tokyo Summary Court has exclusive jurisdiction as the courts of first instance with regard to any actions arising in connection with this Privacy Policy.

Questions and Suggestions

  • If you have any questions regarding privacy, security, opting-out of e-mail offers or understanding how your Personal Information is being used, please contact our Customer Support at +81-3-6432-0379. Ifyou do not receive acknowledgement of your inquiry in a prompt fashion or within 10 days, or yourinquiry has not been properly addressed, you may contact us from Mail us.
Amended as of September, 2016
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