JAPAN TIME: Jun / 01 / 2024 02:37 PM (JST)

avis des utilisateurs


Lay Auto Pte Ltd. was founded in the year 2006, base in Singapore. We pride ourselves by providing unwavering committed during and after sales services, strive to provide a wonderful and convenient automobile services for our clients and partners, ​At Lay Auto, we act as a one-stop station, from selecting a vehicle within our extensive fleet range, quoting insurance, providing financing, leasing, to workshop services.​In terms of car export, we have more than 10 years experience being one of the most reliable car exporter in Singapore. Ranging from COE-expired cars to low mileage cars, we are confident and strive to deliver the best within your expectation .​In year 2013 and 2014, Lay Auto was recognized as one of the top 30 Premium Dealers by SgCarMart, as well as receiving the Asia Pacific Brand Awards Singapore Finest coup D’established in year 2013.

Note totale

Score Total3.8 50 commentaires
Exactitude de l'information3.5
Communication3.7
Temps de livraison4.2
Recommander ce vendeur?
OUI
29
NO
21

Dernières 6 mois

Score Total
5.0 1 commentaires
Exactitude de l'information5.0
Communication5.0
Temps de livraison5.0
Recommander ce vendeur?

OUI 1

/

NO 0

* Les données sont résumées à partir de Janvier 2011.

helpComment lire la critique

50 commentaires trouvés

NO 2014 Ford S-Max

Acheteur:
IRLANDEhin****
Date:
Feb / 09 / 2023 (JST)
Exactitude de l'information:
1.0
Communication:
1.0
Délai de livraison:
1.0
Im very disappointed with this company,I want to recommend to everyone who wants to buy cars from this company to be very careful.

NO 2011 Audi A4

Acheteur:
IRLANDEhin****
Date:
Feb / 09 / 2023 (JST)
Exactitude de l'information:
1.0
Communication:
1.0
Délai de livraison:
1.0
Im very disappointed with this company,I ordered an Audi A4 2011, they told me that car is flawless, there are no problems with the gearbox and engine, but i received the car painted from white to black,the clutch was finished,the gearbox not wotking properly.I want to recommend to everyone who wants to buy cars from this company to be very careful.

NO 2012 BMW X3

Acheteur:
TANZANIEang****
Date:
Jan / 16 / 2023 (JST)
Exactitude de l'information:
2.0
Communication:
1.0
Délai de livraison:
5.0
The car arrived safely without delay. However, the car had some defects. Check engine and ABS lights were on. The car shut off twice on the way to garage and gear changing was not smooth. After diagnosis, mechanic said oil pump and 3 wheel speed sensor are dead. Also gearbox need service. The defects are very expensive to fix and the car cannot run properly without fixing. This is not fair to the customer as the seller did not disclose the defects.
Répondre au commentaire:
Hi angaza in the photos we have uploaded the diagnostic report everything is working fine. if there is fault in the car the report will show

OUI 2012 Mercedes-Benz E-Class

Acheteur:
ZAMBIEcmm****
Date:
Jan / 07 / 2023 (JST)
Exactitude de l'information:
5.0
Communication:
5.0
Délai de livraison:
5.0
The transaction was smooth and seller was prompt to revert to me anytime I had a concern.
Répondre au commentaire:
Thank you for your kind review.

NO 2012 Audi A1

Acheteur:
ROYAUME-UNIBry****
Date:
Nov / 12 / 2022 (JST)
Exactitude de l'information:
3.0
Communication:
5.0
Délai de livraison:
5.0
The sellers communication was good, but the mileage on the Audi had been reduced from 89Kms to 42kms. I found this out after buying the car, as I then had the VIN and could contact Audi Singapore who sent me a service history. I messaged the seller but they denied all knowledge. The car is great, so it's a shame this one thing happened. The other problem was a noticeable dent on the rear quarter that was not declared even though I asked about damage.

OUI 2012 Mercedes-Benz E-Class

Acheteur:
ZAMBIEflo****
Date:
Sep / 21 / 2022 (JST)
Exactitude de l'information:
4.0
Communication:
5.0
Délai de livraison:
5.0
Transaction was smooth. Item was delivered in good time and seller has good communication skills
Répondre au commentaire:
Thank you for your kind feedback.

OUI 2012 BMW X3

Acheteur:
ZAMBIEE20****
Date:
Aug / 24 / 2022 (JST)
Exactitude de l'information:
5.0
Communication:
5.0
Délai de livraison:
5.0

NO 2012 Jaguar XJ Series

Acheteur:
ÎLES CAÏMANSMr.****
Date:
Aug / 16 / 2022 (JST)
Exactitude de l'information:
1.0
Communication:
1.0
Délai de livraison:
4.0
FALSE ADVERTISING. Seller provided a screen shot of a 100% clean diagnostic. However, it needs a new transmission and the suspension is faulty. The computer diagnostic run by my mechanic shows over half of the items are faulty. I will NEVER buy another vehicle from there. I also think the mileage was rolled back as it was marketed as having less than 50k km. This car is a lemon.

OUI 2013 Audi Q3

Acheteur:
MOZAMBIQUEMil****
Date:
Aug / 13 / 2022 (JST)
Exactitude de l'information:
4.0
Communication:
4.0
Délai de livraison:
5.0
Overall, happy customer. However Interior dom roof ( fabric) is damaged.
Répondre au commentaire:
Thank you sir for your kind feedback. we will continue to strive to do our best for our customer. Lay Auto

NO 2013 Saab 9-5

Acheteur:
ROYAUME-UNIPht****
Date:
Mar / 27 / 2022 (JST)
Exactitude de l'information:
1.0
Communication:
1.0
Délai de livraison:
4.0
I tracked down the previous owner in Singapore through a Saab enthusiast group. I discovered the car's mileage has been clocked to less than half the true mileage and the service history thrown away to cover it up. When I raised with the dealer, they claimed to have no knowledge of this and offered nothing to remedy. Avoid avoid avoid.
Répondre au commentaire:
Hi steven, i tracked back our conversation record. you have asked about the servicing record and i replied previous owner misplaced the servicing record but car was brought to workshop to check and conditions matches. And you said with that risk in mind you asked for a lower price which i accepted. Furthermore there was no evidence to support your claims i can file a lawsuit towards you. I have to say you are a total scumbag and please do not ruin other company reputation