JAPAN TIME: Nov / 01 / 2024 09:33 AM (JST)

User Review


TORQUE AUTOS is one of the leading used vehicle exporter from Japan, Thailand, Singapore, South Korea, America, and Dubai. We specialize in all kind of used vehicles both Right and Left hand side.We also provide service of Nose cut, Half cut and complete knock down along with parts to all our clients around the globe. With widespread network around the globe, Torque Autos is the one-stop solution for exporting all kinds of pre-owned vehicles to fulfil global vehicle needs in more than 25 counties.For more information, and to enjoy our wide variety of features and services, please sign up now for free. If you have any questions or inquiries please write to us.

Total rating

Total Score4.0 76 reviews
Accuracy of Information3.8
Communication3.9
Time of Delivery4.4
Recommend this Seller?
YES
58
NO
18

Recent 6 months

Total Score
1.3 2 reviews
Accuracy of Information1.0
Communication1.0
Time of Delivery2.0
Recommend this Seller?

YES 0

/

NO 2

*The data is summarized from January 2011.

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18 reviews found

NO 2008 Lexus RX

Buyer:
LESOTHOdan****
Date:
Nov / 26 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
2.0
Avoid Torque Autos! Car arrived with $4000 in defects. They said "Don't expect a lot for 10 year old car." Before they said “This unit is absolutely fine, no issues of any kind at all.” After negotiating they promised to compensate. Never happened. After posting this review they said "...if you edit and mention satisfactory comments after that within 3 days compensation will be processed." I will not lie for money. I had a better experience with PicknBuy.
Reply to comment:
Hello Sir, Please be fair here, we also doing business and want our clients to be happy. But you cant be blaming everything on us, your expectation should not be sky high when you buying 10 year old used car. What we showed and said, delivered the same. You should not be complaining just to get some compensation. We were very open in communication and straightaway. thanks

NO 2008 Toyota Estima Hybrid

Buyer:
JAPANKen****
Date:
Sep / 11 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Torque Autos PTE is not straightforward in doing business. Be careful when dealing with them, they can sell you dude car(s). I bought a car from this guys and it cost me twice the cost of buying the car from them to fix the car, I wouldn't recommend anyone to do business with these guys, they are dodgy and capable of selling you a dead car that will cost you twice the cost of buying the car.
Reply to comment:
Hi, This is totally unfair to us. You were buying 10 year old car. You cannot expect to be like brand new. Please understand this. Even if you had any issues would have contacted CSD. Please dont mis-guide people. We were very quick in shipping your unit and also all your queries were replied timely manner. Still for communication and shipping wise you gave us 1 star. Please read all the below feeback, we have been giving very good service. All are happy and satisfied.

NO 2007 Mazda CX-7

Buyer:
NEW ZEALANDnzc****
Date:
Aug / 18 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The worse car i have ever bought. They sold me a lemon. Car had numerous repair to get the road worthy. Do not trust on the description or photos from the seller, from my experience they sell the very bad quality vehicles and i will never buy a car from you guys. I strongly suggest to all other buyers not to deal with these guys.
Reply to comment:
Hello, Your unit was shipped in January 2018, its been 7 months already. And now you telling all these. It is not fair as we have sold 10 year old car and we dont give any warranty like brand new car. So you must understand our side too.

NO 2008 BMW X5

Buyer:
ZAMBIAlun****
Date:
Jul / 13 / 2018 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
5.0
The unit has faults like linking transmission oil, Wipers do not work. We depend the seller's goodwill when purchasing this unit despite the facts that they are second hand. I feel it cheated . There was not support on after sell. I cannot recommend my friends!
Reply to comment:
Hello, Greetings. This unit has passed JEVIC inspection, we also sent you Jevic Certificate. So how it will paas inspection if had any issues. Also this unit is 10 years old so dont expect that it will be like brand new. If you need any other after sales support then do contact us first before leaving your comments. I will be happy to help you. thanks

NO 2008 BMW 3 Series Cabrioret

Buyer:
NEW ZEALANDJay****
Date:
May / 17 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
The first time I drove the car it fumed so badly it nearly went on fire. Have had to spent several thousand repairing engine. Speedo possibly wound back as oil was like sludge. Had to replace gaskets. Had to import a fuel injector from Germany. The car had aleady had two injectors replaced, once again an indication of having more miles than speedo showed. I feel I have been ripped off. Documents were not sent until car had already arrived. Would not recommend seller.

NO 2008 Honda Civic

Buyer:
ANTIGUA AND BARBUDAAle****
Date:
May / 03 / 2018 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
5.0
The car was advertised as a 2008 civic model when it's actually a 2007 model. The seller said that the car had retractable indicator mirrors but it doesn't.. Communication in the final stages was horrible. It felt as if the seller was completely disinterested in adressessing any inquiries after receiving the payment. If you're in the Caribbean region please don't order from Singapore. It will take almost 3 months to get your car. I learned my lesson.
Reply to comment:
Hello, I would like to clarify few things. As a buyer you must check the year mention clearly states year of registration which was 2008. Also from photos you can see clearly if have retractable indicator mirrors or not. Still you ordered the car. Regarding shipment time, it is very normally to go up to 2 months. but some times it can take little more time depending on transit ports and weather condition. So this part is completely not in our control as a seller.thanks

NO 2007 Toyota Vios

Buyer:
MOZAMBIQUE2po****
Date:
Mar / 31 / 2018 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
4.0
The car´s front shock absorvers were damaged, the back wheel bearing make alot of noise and need replacement, there was no spare tyre. I have had much better experiences in the past importing from Japan

NO 2008 Toyota Fortuner

Buyer:
ZAMBIASti****
Date:
Sep / 08 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
5.0
The worst buy from trade car view.The seller sent me photos to hoodwink me.The interior of the vehicle is in the worst state that i have ever seen of vehicles bought through tradecarview. Although the seller accepted responsibility, it does not help because i feel that the vehicle was overpriced going by its condition. I have been cheated off my money.
Reply to comment:
Hello Sir, My car had no problem in terms of mechanical or body conditions. You mention the interior was not clean and leather seats were not upto the mark. This part I agree and its 10 year old used car, leather seats wont be like brand new. Then you tried to send me invoice of USD 1200 for grooming leather seats. Are you serious? When i told you my company did not agree for $1200 compensation as leather cleaning will cost only $100-200, you came and wrote comments here. This is not fair.