JAPAN TIME: Apr / 11 / 2021 10:15 PM (JST)
*Currently we are working 24/7,
but the working hour might be changed due to the impact of COVID-19.

User Review


Royal Japan co., Ltd. is a Japanese company , which is the leader in sales and exporter of used and brand new Japanese and European used cars. We have more than 15 years experience with used car market in Japan, Royal Japan co., Ltd. exports wide variety of Japanese Used Cars around the world such as Cars , Vans, Trucks, SUV , Mini-Vans,and Buses, . We purchase our vehicles from Auctions as well as from main brand dealers with a wide-spread selection of models and colors .

Total rating

Total Score4.5 18 reviews
Accuracy of Information4.4
Communication4.7
Time of Delivery4.4
Recommend this Seller?
YES
16
NO
2

Recent 6 months

Total Score
4.4 9 reviews
Accuracy of Information4.3
Communication4.8
Time of Delivery4.0
Recommend this Seller?

YES 8

/

NO 1

*The data is summarized from January 2011.

helpHow to read the review

2 reviews found

NO 2009 Volkswagen Tiguan

Buyer:
MALAWIchr****
Date:
Mar / 06 / 2021 (JST)
Accuracy of Information:
2.0
Communication:
4.0
Time of Delivery:
3.0
Its unfair to get a vehicle and immediately I have to start spending on service when the expectation is that these vehicles are reconditioned. Honestly I m very unhappy with this transaction. Its not like my previous purchases. I bought the BMW 3 series from TCV this time last year and I did not have any of these problems. I think you can do better than this.
Reply to comment:
We apologize for your experience using our company. We will try to improve our quality standards and highly appreciate your feedback. Once again we are terribly sorry.

NO 2003 Subaru Forester

Buyer:
CAYMAN ISLANDSAB3****
Date:
Sep / 04 / 2020 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
5.0
Pros; Good Life on tires Interior well maintained No major dings/dents No missing accessories Engine runs strong (has a slight head gasket leak but that's a Subaru issue). Cons; Windscreen cracked Transmission is malfunctioning badly Interior heavily stink of smoke Cigarettes left in ash tray Radiator cracked. Mileage altered Most disappointing is that the sales rep continuously assured the car was in immaculate condition. Some of the cons wouldn't be listed if they stated they existed
Reply to comment:
Thank you for your feedback. Apologies for your experience with us sir. We hope to better ourselves for the future