JAPAN TIME: Jun / 03 / 2020 03:28 PM (JST)

*Currently we are working 24/7,
but the working hour might be changed due to the impact of COVID-19.

User Review


high-quality & reasonable-priceWelcome to SBI Africa!We are a subsidiary of SBI Holdings, a major Japanese financial group.Our company perform mainly reasonable used car offers to emerging markets such as Africa.Please feel free to email us, We hope.

Total rating

Total Score3.6 6 reviews
Accuracy of Information3.7
Communication4.0
Time of Delivery3.2
Recommend this Seller?
YES
4
NO
2

Recent 6 months

Total Score
3.6 6 reviews
Accuracy of Information3.7
Communication4.0
Time of Delivery3.2
Recommend this Seller?

YES 4

/

NO 2

*The data is summarized from January 2011.

helpHow to read the review

2 reviews found

NO 2014 Toyota Probox Van

Buyer:
KENYAWat****
Date:
Mar / 23 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
1.0
I wouldn't recommend this dealer for 3 reasons; 1. The car had a dent that was not shown on any photograph and was discovered by the quality check. They were forced to fix the dent. 2. This in return caused delayed shipping. Our lead time is 6 weeks but this took more than 12 weeks. 3. I told this dealer more than 3 times to nominate a CFS (Final destination) On BL but they didn’t. So this costed me an extra $100.
Reply to comment:
There's a bit of a misunderstanding in what you're saying. 1.I have explained to you all the dents not shown in the photo and repaired them all free of charge in Japan. 2. my shipment was delayed as a result of the repair, but I have politely explained this to you. 3.We have told the ship's management company about CFS, but it seems that the management company did not handle it properly. We have gained experience since then, and we humbly strive to please our buyers.

NO 2007 Toyota Mark X

Buyer:
ZAMBIAtwa****
Date:
Mar / 09 / 2020 (JST)
Accuracy of Information:
2.0
Communication:
5.0
Time of Delivery:
5.0
The seller should make sure to capture all the dents and scratches clearly so that buyers are not surprised with what they get ,,despite that I am happy with my car
Reply to comment:
Thank you very much for your purchase. I hope you have a great driving life in this car. Our service is evolving every day, so if you ever find a car you want again, please buy it from SBI Africa. I wish you all the best in your business. Thank you for your continued support.