JAPAN TIME: Dec / 06 / 2025 03:18 AM (JST)

User Review

No.1 Toyota franchise car dealer in Kanagawa JapanWelcome to WEINS Toyota Kanagawa Co., Ltd. WEINS Toyota Kanagawa is a company within the WEINS Group. We have become Japan's leading car dealer and one of the largest franchises for Toyota and Lexus. With over 69 years in the automotive industry, we ensure a 100% transparent car-buying experience, helping you find high-quality pre-owned Japanese vehicles maintained by our trained technicians.Our motto, "Creating New Happiness," reflects our commitment to service. Every customer presents an opportunity to "create New Happiness." We look forward to your inquiries and hope you are satisfied with our services. Experience our unique service and high-quality used cars. With daily stock updates and discounts, check our inventory for your ideal vehicle.Please note all the listed cars are for export sale only!

Total rating

Total Score4.6 322 reviews
Accuracy of Information4.7
Communication4.7
Time of Delivery4.4
Recommend this Seller?
YES
309
NO
13

Recent 6 months

Total Score
4.7 13 reviews
Accuracy of Information5.0
Communication4.9
Time of Delivery4.3
Recommend this Seller?

YES 13

/

NO 0

*The data is summarized from January 2011.

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13 reviews found

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NO 2013 Nissan Note

Buyer:
ARUBAyad****
Date:
Dec / 29 / 2024 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
1.0
Very bad experience, since I paid for the car on September 30, 2024, I still haven't received my car as of today, December 28. I think it took too long to ship. Before buying I asked and he told me that I would receive it in about a month and a half. It's been almost 3 months and I still haven't received it.
Reply to comment:
We apologize for the inconvenience. It seems that transit in Jamaica is taking longer than expected. We are actively exploring solutions, including the possibility of booking direct vessels for future transactions to your area, and we will continue to work on resolving this issue promptly.

NO 2014 Honda Fit Hybrid

Buyer:
AUSTRALIAIva****
Date:
Aug / 19 / 2023 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
2.0
Not happy.received rusty front of the car
Reply to comment:
Thank you for your feedback. The car was inspected before listing, and nothing was pointed out about this. Our inspection team have been informed about this. We apologize for any inconvenience caused by such changes. We wish you a happy and memorable car life. Best regards, WEINS Toyota Kanagawa

NO 2014 Toyota Vitz

Buyer:
IRELANDPar****
Date:
Jan / 28 / 2023 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
2.0
Very slow

NO 2008 Subaru Forester

Buyer:
UGANDAAEC****
Date:
Dec / 07 / 2022 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
2.0
Received the Car in a fairly good condition. Though the Air-conditioning system wasn't working. and the seller too very long to ship the car.

NO 2010 Toyota Ractis

Buyer:
MOZAMBIQUEAfz****
Date:
Apr / 26 / 2022 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
car got engine problem and not drive well. im not satisfied, the car have big problems on engine.and the seller dont respont messages
Reply to comment:
Hi, As I mentioned you in previous message, there is no mechanical issues when we inspect the car at our facility. Sorry for this inconvenience anyways.

NO 2016 Toyota PRIUS α

Buyer:
IRELANDKdi****
Date:
Sep / 27 / 2021 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
1.0
Not helpful the seller .I got all the documents but the emission report of the car still not received yet .Moore than 2 weeks and every time I call the seller after when I receive the car never apply by the message or by the phone always ignore me

NO 2008 Toyota Ractis

Buyer:
MOZAMBIQUEPap****
Date:
Aug / 13 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
1.0

NO 2012 Toyota Premio

Buyer:
ZAMBIAgch****
Date:
Jul / 25 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
3.0
Time of Delivery:
3.0
Am abit disappointed about the seller because before i received the documents i reminded him of the locknut adapter but to my suprise the adapter was not sent to me upto now nothing has happened despite writing mails to him. 2. THE PANEL WHERE TO PUT THE MEMORY CARD FOR THE RADIO TO START PLAYING DOES NOT OPEN AND I WAS NOT TOLD ABOUT IT. AM VERY DISAPPOINTED AND I DONT KNOW WHAT WILL HAPPEN THE DAY I WILL WANT TO CHANGE THE TYRES

NO 2016 Honda Fit Hybrid

Buyer:
IRELANDyur****
Date:
May / 04 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The seller did not send the car for almost a month. I bought it on February 2, received it on April 21. Audio system does not work, it is blocked. The seller does not know the code and not going to fix the problem. I have to buy a new audio system. It costs 500 euros. The air filter is so dirty, as if the car had not been serviced at all. I do not recommend buying from them. Only negative experiences left from the purchase. When you buying, they don't answer you if you ask for a discount.
Reply to comment:
I’m afraid that this is totally unfair review from a customer in Ireland. We took care of him as much as we could.

NO 2007 Mercedes-Benz B-Class

Buyer:
MOZAMBIQUEArm****
Date:
Feb / 14 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
They sent us a broken car with all the front suspension damage. We have informed them and they refused to assist. Will discredit this seller in Mozambique. really bad service from Toyopet

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