JAPAN TIME: Dec / 05 / 2025 09:37 PM (JST)

User Review

☆★☆★☆★☆★☆★☆★High-quality & Reasonable-price☆★☆★☆★☆★☆★☆★Welcome to SBI Motor Japan!We offer sophisticated Japanese used cars.All of our stock is in our own inventory and has been inspected and maintained beforehand.Therefore, we offer good quality and competitive prices, unlike companies that don't carry inventory.Furthermore, we have a high level of satisfaction with our delivery function as we perform customs clearance, pre-ship inspection and ship reservations from our own yard.Please feel free to contact us for more information.★★★★★★★★★★★★★★★★★★★★★★★★★★★★SBI Motor Japan is a registered trademark of SBI Africa Limited.SBI Group is one of the most famous general financial groups in Japan.We are a member of JUMVEA ( Japan Used Motor Vehicle Exporters Association )★★★★★★★★★★★★★★★★★★★★★★★★★★★★

Total rating

Total Score4.2 507 reviews
Accuracy of Information4.3
Communication4.3
Time of Delivery4.1
Recommend this Seller?
YES
434
NO
68

Recent 6 months

Total Score
4.4 12 reviews
Accuracy of Information4.5
Communication4.4
Time of Delivery4.2
Recommend this Seller?

YES 12

/

NO 0

*The data is summarized from January 2011.

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68 reviews found

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NO 2008 Toyota Passo

Buyer:
UGANDAjoc****
Date:
Jul / 29 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
3.0
Seller needs to improve on communication
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2004 Toyota Noah

Buyer:
ZAMBIAweb****
Date:
Jul / 21 / 2021 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
1.0
the engine was not in perfect condition

NO 2010 Subaru Impreza

Buyer:
NEW ZEALANDsef****
Date:
Jul / 06 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Would never recommend anyone to buy from this seller. Very bad communication. Hardly responds if you run into an issue I had to message them the whole week to get a reply . They promised basic compliance during negotiations but didn’t follow through after car arrived . STAY AWAY FROM THIS SELLER !
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2008 Toyota Vitz

Buyer:
NEW ZEALANDMoh****
Date:
Jul / 05 / 2021 (JST)
Accuracy of Information:
3.0
Communication:
5.0
Time of Delivery:
5.0
I was hoping my first ever car importing experience would be a pleasant one but unfortunately not. So New Zealand requires all the cars being imported to have ESC on them which mine did not have. As a first ever buyer, I was not aware of this. Now it can’t get through Compliance and I can’t register it to drive on NZ roads. When I contacted SBI, they said it was not on the contract, so it’s not their problem. Not recommended ��
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2006 Toyota Vitz

Buyer:
MOZAMBIQUESim****
Date:
Jul / 02 / 2021 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
1.0
The seller should get better communications with the buyer, it is very delayed while communicating. This time around, vehicle arrived beyond my expected normal time. Not satisfied. Regards Alexandre
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2010 Toyota Ractis

Buyer:
CANADAPat****
Date:
Jun / 16 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
3.0
The description of the vehicle stated that it was a grade 4 auction meaning that it should be a sound vehicle without rust. The vehicle was cleared on Friday June 11. The broker and the agent who had the keys first informed us that the vehicle was not starting and it has mechanical issues. On examination of the vehicle, the vehicle fuses are blown and the gear only moves in reverse. The acceleration is extremely limited/slow.
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2005 Toyota RAV4

Buyer:
MICRONESIA (FEDERATED STATES OF)Jes****
Date:
Jun / 15 / 2021 (JST)
Accuracy of Information:
4.0
Communication:
4.0
Time of Delivery:
3.0
Reply to comment:
Thank you very much for purchasing SBI Motor Japan's vehicle. We look forward to your continued business with SBI Motor Japan.

NO 2008 Toyota Corolla Axio

Buyer:
ZAMBIAens****
Date:
Jun / 04 / 2021 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
2.0
This seller does not know how to communicate with clients. He doesn't respond to emails. At one point he changed the shipping program without notifying me as a client. Thus, i ended up tracking a wrong ship only to learn that my cargo was not actually shipped. Of course the car was in perfect condition but doing business with this seller was so stressfull. Would not recommend this seller to other buyers
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2005 Suzuki Escudo

Buyer:
TANZANIA, UNITED REPUBLIC OFMag****
Date:
May / 03 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
I received a vehicle in a very bad shape since I started trading with TCV. Reason could be because no inspection was carried in Japan and the seller took advantage of that not making sure the vehicle is ok
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

NO 2014 Toyota Wish

Buyer:
UNITED KINGDOMshi****
Date:
Apr / 28 / 2021 (JST)
Accuracy of Information:
3.0
Communication:
3.0
Time of Delivery:
3.0
the car was scratched and hiden in original photos
Reply to comment:
We would like to take this opportunity to thank you for your continued patronage.We sincerely apologize for sending you a defective product on this occasion.In order to prevent such a mistake from happening again in the future, we will thoroughly educate our employees and each of us will take the utmost care. Thank you for your understanding and patience.We look forward to your continued support in the future.

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