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User Review


Royal Trading Co.,LTD is responding to the increasing demand for Japanese used cars in many countries all over the world, and will export high-quality used cars directly from Japan. Our company operates a franchise of the largest Japanese used car acquisition franchises in Japan, so we can provide you with many high-quality Japanese used cars that have been maintained carefully in Japan. When you are considering importing a Japanese used car, please contact us. We will export Japanese used cars for all customers in the world who appreciate high-quality Japanese used cars.ROYAL TRADING CO.,LTD

Total rating

Total Score4.5 1383 reviews
Accuracy of Information4.5
Communication4.6
Time of Delivery4.4
Recommend this Seller?
YES
1280
NO
103

Recent 6 months

Total Score
4.7 14 reviews
Accuracy of Information4.8
Communication4.6
Time of Delivery4.8
Recommend this Seller?

YES 13

/

NO 1

*The data is summarized from January 2011.

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103 reviews found

NO 1998 Mitsubishi Lancer Evolution

Buyer:
GERMANYNeo****
Date:
May / 01 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
5.0
The car is in ok condition BUT not like the saler tell me the AYC pumpe is broken saler tell me the car have no problems !!!! front suspention is broken and exhaust is broken but engine and body work is ok also gearbox and inside i dont know if i buy again
Reply to comment:
HELLO,THANK YOU VERY MUCH FOR YOUR FEED BACK. IF YOU ARE LOOKING FOR A CAR FROM ROYAL TRADING ASK FOR THIERRY (TERRY) AND GET THE BEST PRICE.FOR YOUR FUTURE ORDER GET IN TOUCH DIRECTLY WITH ME ON MY EMAIL.E-mail: a.thierry(AT)royal-trading.jp URL: royal-trading.jpTEL:0081-263-2425-43 Mobile:0081-80-69-36-97-99Best Regards,Thierry Anthoine

NO 2002 BMW MINI

Buyer:
LESOTHONta****
Date:
Apr / 19 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
1.0
Hi I'm not happy that the seller sold me a vehicle with a gearbox problem and said nothing about it now I'm having difficulties it was not moving the mechanic found a leak on the radiator of transmission oil and I replaced it oiled the gearbox but now it changes gear up to gear 3 only so it's a problem for me that I wasn't expecting. So now I bought a vehicle that have a gearbox problem and is it in my expense to fix the ggearbox.
Reply to comment:
Hello, Thank you very much for your email. I am sorry to hear that you had trouble with your car. Kindly foward an official garage report about the problem, that we see what we can do to help you. You can send the report to my email at ; a.thierry(at)royal-trading.jp Regards, Thierry

NO 2001 Toyota Corolla Sedan

Buyer:
ZAMBIAchi****
Date:
Mar / 19 / 2015 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
1.0
was very disappointed with these guys, having bought the vehicle in December only managed to get in in march.
Reply to comment:
Thank you very much for your feed back! I'm sorry about the shipment. Please let me excuse. I confirmed your payment year end (Dec. 25th). As you know, there was no vessel because of the long holidays. We immediately started shipment process after the holidays, but any shipping companies didn't set sail early January. So, The ship on 24th of Jan. was the earliest one. It was pretty bad timing for us. I hope you'll understand the situation. I'm sorry again for this inconvenience.

NO 2009 Suzuki SX4

Buyer:
NEW ZEALANDman****
Date:
Nov / 28 / 2014 (JST)
Accuracy of Information:
4.0
Communication:
2.0
Time of Delivery:
1.0
Seller overcharged me in shipping for USD $1000. couple of things were broken, I needed to get a new battery, bonnet rod. When tried to contact the sales person, he takes 2-3 days to reply one message. He said she shipped the item, after 2 weeks when car was not arrived, I inquired - he said he has not sent the car. he would do it in another 1 weeks time.. So totally ripped off by the seller. HE SHOULD BE HONEST IN DEALING WITH BUYER.
Reply to comment:
Dear Sir, Thank you fro your feed back. 1-The car was ship on first available ship kindly note that there is not a ship everyday. 2-The price of the car CIF you agreed on it and paid for it, so you can not complain after. 3-The car arrived in good order. Regards, Thierry

NO 1994 Toyota Coaster

Buyer:
MOZAMBIQUELuc****
Date:
Nov / 21 / 2014 (JST)
Accuracy of Information:
3.0
Communication:
3.0
Time of Delivery:
2.0

NO 2002 Volkswagen Bora

Buyer:
ZIMBABWED F****
Date:
Nov / 03 / 2014 (JST)
Accuracy of Information:
4.0
Communication:
4.0
Time of Delivery:
4.0
1.I asked if the wheels were in good condition, the seller said yes. When I got the vehicle the front wheel needed to be changed. 2.The gearbox seems to have a problem changing gears. That was not mentioned when I was making inquiry about the condition.
Reply to comment:
Thank you very much for your feed back. I'm sorry about tires and a gear box problem. We bought it from auction, and it was inspected by auction staff. We didn't get any report about a problem with gear box. If I knew it, I'd mention it before your order. Anyways, thank you for your messages. Sincerely, MASA from ROYAL TRADING

NO 2000 Nissan Elgrand

Buyer:
KENYAamb****
Date:
Oct / 30 / 2014 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
1.0
The was very rude and never followed my instruction in regards to where he was to send the dovuments. I just got documents today two weeks late incurring demmurages. The company maybe good but the salesperson (Thierry)
Reply to comment:
The car is good sir and documents sent to you in time. You ask to send documents some where else after we have sent you the tracking number for docs. Regards, Thierry

NO 2005 Toyota Passo

Buyer:
MALAWIInn****
Date:
Oct / 27 / 2014 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
1.0
This seller is very slow in action, we talk about communication. He was taking about 2 weeks to answer email and to ship the vehicle he took about 3-4 weeks, which is not good to the buyer. For this reason this is not a recommended company to do bussiness with. Thank you

NO 2001 Suzuki Escudo

Buyer:
TANZANIA, UNITED REPUBLIC OFMAN****
Date:
Jul / 05 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
4.0
Time of Delivery:
4.0

NO 2007 Toyota Wish

Buyer:
KENYAcoo****
Date:
Jun / 13 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The item developed engine problem after arrival in Kenya.It cost us 500usd to repair