JAPAN TIME: Dec / 06 / 2025 01:01 AM (JST)

User Review

Our strength lies in our extensive inventory and meticulous quality control. Each vehicle undergoes rigorous inspection and maintenance by our team of expert technicians, ensuring that we provide products our customers can trust. Additionally, we offer customization services to meet the diverse needs of our clients, delivering vehicles that perfectly match their preferences.At Royal Trading, we value the trust and relationships we build with each customer, striving for prompt and courteous service. Leveraging our extensive knowledge and experience in export procedures, we provide smooth and efficient export services. We also ensure comprehensive post-delivery support, allowing our customers to use their vehicles with confidence.We collaborate with partners worldwide, staying abreast of the latest market trends to offer the best possible services. Trust Royal Trading Co., Ltd. for your used car needs, and experience the difference our expertise and dedication can make.

Total rating

Total Score4.5 1443 reviews
Accuracy of Information4.5
Communication4.6
Time of Delivery4.4
Recommend this Seller?
YES
1333
NO
110

Recent 6 months

Total Score
3.6 7 reviews
Accuracy of Information3.3
Communication3.6
Time of Delivery3.9
Recommend this Seller?

YES 4

/

NO 3

*The data is summarized from January 2011.

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110 reviews found

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NO 2006 Mercedes-Benz B-Class

Buyer:
NEW ZEALANDDen****
Date:
Mar / 10 / 2016 (JST)
Accuracy of Information:
4.0
Communication:
5.0
Time of Delivery:
1.0
Masa from Royal Trading sent translation of the remotes for the Navigation unit. Shipping very slow. Recommend Royal, but not what happened afterwards. Car arrived with no petrol, flat battery and two left hand directional tyres on the rear wheels. It cost more than $600 NZ dollars to buy new tyres new battery and petrol. No Instruction/owner manuals included for car or navigation system.
Reply to comment:
Thank you very much for your feed back. I'm sorry about the shipment. I did my best for you, but hope you'll understand that shipment will be late when you apply for "Car Info Check". I'll keep making efforts to give customers better service. Sincerely, MASA from ROYAL TRADING

NO 1995 Daihatsu Hijet Truck

Buyer:
CANADAall****
Date:
Feb / 15 / 2016 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
VERY DISHONEST COMPANY WILL SELL CAR TO SOMEONE ELSE IF A BETTER OFFER ARRIVES WHILE TT WIRE TRANSFER IS AT BANK

NO 2004 Mazda MPV

Buyer:
NEW ZEALANDzva****
Date:
Jan / 07 / 2016 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
5.0
It's unfortunate the car was non compliant due to rust which seller never showed on pictures and is the basic standard for cars coming to NZ. Good guy to deal with but unfortunately for me four thousand gone down the drain

NO 2000 Suzuki Kei

Buyer:
TONGALuk****
Date:
Aug / 31 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
I just receive the car but its broken wit a dent on the left side
Reply to comment:
Dear Sir, You had all pictures on this web page, you still can see pictures and the dent on left side was displayed. The pictures was good and you could see it if you had checked pictures. Also the car was only 300 USD. Regards, Thierry

NO 2002 Nissan Datsun Pickup

Buyer:
ZAMBIAMut****
Date:
Aug / 06 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
As far as japanese company sales vehicles to zambia. You know zambia does not deal with cars which uses (gas) LPG. This company made me suffer when i went to pick the vehicle in Dar es salaam port. i will never deal with it any more and i will never advise any one to buy a car from them. thanks
Reply to comment:
HELLO,THANK YOU VERY MUCH FOR YOUR FEED BACK. This car was avertized as LPG, and it has big stickers on it with LPG marks. You buy a car with out checking with what type of fuel it is using. You are the only one to know what you need to buy. E-mail: a.thierry(AT)royal-trading.jp URL: royal-trading.jpTEL:0081-263-2425-43 Mobile:0081-80-69-36-97-99Best Regards,Thierry Anthoine

NO 2008 Nissan Teana

Buyer:
KENYArm1****
Date:
Jun / 16 / 2015 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
5.0
after sales service very poor. Therefore no good and would not recommend
Reply to comment:
HELLO,THANK YOU VERY MUCH FOR YOUR FEED BACK. AS i HAVE TOLD YOU THIS MORNING YOUR CAR WAS CHECKED BY JEVIC AND HAD NO REPORT OF ANY TROUBLES. ALSO I HAVE SENT THE CAR OVER 3 MONTH AGO AND YOU HAVE BEEN DRIVING THE CAR FOR OVER 2 MONTH IN THE BUSH AND NOW YOU ASK ME TO REPLACE THE SUSPENTION. SORRY BUT IF ANY CLAIM IT SHOULD BE DONE WHEN YOU GET THE CAR. EMAIL.E-mail: a.thierry(AT)royal-trading.jp URL: royal-trading.jpTEL:0081-263-2425-43 Mobile:0081-80-69-36-97-99Best Regards,Thierry Anthoine

NO 2003 BMW MINI

Buyer:
CAYMAN ISLANDSHer****
Date:
Jun / 14 / 2015 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
The car had to under go major servicing and required over $2000.00 worth of parts and labour to have it road worthy. Very disappointed with the mechanical condition of the car.
Reply to comment:
Thank you for your feedback. And, I'm sorry to hear about the condition. Could you please let me know more in details? We bought it from auction, and inspectors didn't tell me any problems. Please let me think what to do with this issue. Sincerely, MASA from ROYAL TRADING

NO 1998 Mitsubishi Lancer Evolution

Buyer:
GERMANYNeo****
Date:
May / 01 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
5.0
The car is in ok condition BUT not like the saler tell me the AYC pumpe is broken saler tell me the car have no problems !!!! front suspention is broken and exhaust is broken but engine and body work is ok also gearbox and inside i dont know if i buy again
Reply to comment:
HELLO,THANK YOU VERY MUCH FOR YOUR FEED BACK. IF YOU ARE LOOKING FOR A CAR FROM ROYAL TRADING ASK FOR THIERRY (TERRY) AND GET THE BEST PRICE.FOR YOUR FUTURE ORDER GET IN TOUCH DIRECTLY WITH ME ON MY EMAIL.E-mail: a.thierry(AT)royal-trading.jp URL: royal-trading.jpTEL:0081-263-2425-43 Mobile:0081-80-69-36-97-99Best Regards,Thierry Anthoine

NO 2002 BMW MINI

Buyer:
LESOTHONta****
Date:
Apr / 19 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
5.0
Time of Delivery:
1.0
Hi I'm not happy that the seller sold me a vehicle with a gearbox problem and said nothing about it now I'm having difficulties it was not moving the mechanic found a leak on the radiator of transmission oil and I replaced it oiled the gearbox but now it changes gear up to gear 3 only so it's a problem for me that I wasn't expecting. So now I bought a vehicle that have a gearbox problem and is it in my expense to fix the ggearbox.
Reply to comment:
Hello, Thank you very much for your email. I am sorry to hear that you had trouble with your car. Kindly foward an official garage report about the problem, that we see what we can do to help you. You can send the report to my email at ; a.thierry(at)royal-trading.jp Regards, Thierry

NO 2001 Toyota Corolla Sedan

Buyer:
ZAMBIAchi****
Date:
Mar / 19 / 2015 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
1.0
was very disappointed with these guys, having bought the vehicle in December only managed to get in in march.
Reply to comment:
Thank you very much for your feed back! I'm sorry about the shipment. Please let me excuse. I confirmed your payment year end (Dec. 25th). As you know, there was no vessel because of the long holidays. We immediately started shipment process after the holidays, but any shipping companies didn't set sail early January. So, The ship on 24th of Jan. was the earliest one. It was pretty bad timing for us. I hope you'll understand the situation. I'm sorry again for this inconvenience.

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