JAPAN TIME: May / 10 / 2024 07:09 AM (JST)

User Review


Welcome to Real Motor Japan!Dear valued customers!First of all, taking this opportunity we would like to express our sincerest thankfulness to you for your continued business with us.Today, we are sending following three important messages to you; 1.We are located in the city of Toyota near Nagoya in the central part of Japan. The severe earthquake on the 11th of this month took place off the coast of Northern part of Japan and fortunately no damage was caused to our business. (Please see the map below.) Our business is being operated under normal conditions just like before the earthquake,

Total rating

Total Score4.5 6366 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.4
Recommend this Seller?
YES
5930
NO
436

Recent 6 months

Total Score
4.7 34 reviews
Accuracy of Information4.6
Communication4.8
Time of Delivery4.7
Recommend this Seller?

YES 34

/

NO 0

*The data is summarized from January 2011.

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436 reviews found

NO 2003 Nissan Serena

Buyer:
UNITED KINGDOMcol****
Date:
Jan / 23 / 2015 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
4.0
Terrible paintwork down passenger side,looks like it had been brush painted,not obvious on photos and not informed by seller.The complete side will have to be repainted..

NO 2008 Mercedes-Benz ML Class

Buyer:
MOZAMBIQUEPfa****
Date:
Jan / 18 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
DO NOT BUY FROM THIS DEALER! They confirmed a car with no accident, but car had a serious previous accident. I paid 20k USD for a car with frame, axle, direction and electronic Systems damaged, no secure driving possible, superficially repaired to sell for export. Mercedes Dealer confirmed damage. Repair would cost a fortune. DO NOT BELIEVE IN THEIR STATEMENTS.

NO 2003 Nissan Elgrand

Buyer:
AUSTRALIAron****
Date:
Jan / 14 / 2015 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
4.0
Seller sent a non working car, needed to fit new computer system.

NO 2008 Toyota RAV4

Buyer:
UGANDAKas****
Date:
Jan / 03 / 2015 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
2.0
We are very disappointed with the car. First, the car was shipped with no spare tyre and there is no provision to store a spare tyre!. we have never seen a car with no provision for a spare tyre!. Second, the car has a number of mechanical problems, there is a loud nose from under the car on the left hand side of the car when travelling on a bumpy road. Also, there are problems when starting the car - sometimes, if fails to start. There is no spare key and no operational manual.

NO 2007 Toyota Ipsum

Buyer:
KENYAMal****
Date:
Jan / 02 / 2015 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
2.0
I paid item and was promised it will be it will 35 days to arrive that did not happen.infact it took 20 days before shipping item and it to 46days to arrive and when it finally arrived the car has a dent on one side yet it was written the car is accident free.lastly the seller felt so reluctant to answer any questions when ask that is after payment but before payment she was so fast to answer any queries.

NO 2008 Toyota Belta

Buyer:
KENYAedi****
Date:
Dec / 30 / 2014 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
1.0
WORST seller he/she decided to ship the car one month after paying no explanations given,after shipping it took two months to get mombasa.3 months waiting for a car in the 21st century!!!the cars battery was dead,the radio was not working never sent the navigation map for the radio system,the ABS system was on red alert a problem with it,the hand brake has a problem it shows continuously when the hand brake is down or up.

NO 2003 Honda Fit Aria

Buyer:
MOZAMBIQUEVan****
Date:
Dec / 10 / 2014 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
2.0
The car has scratches on the rooftop (outside), on the front-right corner. Tires are all worn out but in the pictures you can still see tracks. The Navi system wont function and is constantly displaying a system failure message. I was promised a date and it was shipped well over 15 days after it. Communication was extremely poor, after i sent the money you barely cared to answer my questions.

NO 2008 Suzuki Escudo

Buyer:
KENYAVin****
Date:
Dec / 09 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The seller Ms. MIHA was rude in her responses. When asked questions she was either arrogant in her responses or ignored the questions. At one time she answered me "I am not the ONLY customer”. She sold me a car that was already sold! I had to add more money for an alternative car. When I received the car it had no keyless sensor fob as was advertised. Entry start and lock are manual. While I used PAYTRADE services, this was not checked. Despicable sales service. Deal with at your own risk.

NO 2007 Mazda Premacy

Buyer:
KENYAAda****
Date:
Dec / 08 / 2014 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
3.0
Front bumper seems to have been scratched and repainted over to cover dent. under right sunviser there is ahole on the roof. back left sliding door not functioning..

NO 2007 Toyota Raum

Buyer:
KENYAmsw****
Date:
Dec / 07 / 2014 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
1.0
I received the car 3 months after making payments, The car has been partly repainted using a different colour meaning that i will have to repaint the whole car at a cost of over 500 $. It has many stains on the inside and numerous scratches on the outside. I am very dissapointed. definately never using real motors and will ensure other people never take the risk.