JAPAN TIME: Jan / 27 / 2023 06:51 AM (JST)

User Review


Welcome to Real Motor Japan!Dear valued customers!First of all, taking this opportunity we would like to express our sincerest thankfulness to you for your continued business with us.Today, we are sending following three important messages to you; 1.We are located in the city of Toyota near Nagoya in the central part of Japan. The severe earthquake on the 11th of this month took place off the coast of Northern part of Japan and fortunately no damage was caused to our business. (Please see the map below.) Our business is being operated under normal conditions just like before the earthquake,

Total rating

Total Score4.5 6267 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.4
Recommend this Seller?
YES
5833
NO
434

Recent 6 months

Total Score
4.5 54 reviews
Accuracy of Information4.7
Communication4.7
Time of Delivery4.0
Recommend this Seller?

YES 53

/

NO 1

*The data is summarized from January 2011.

helpHow to read the review

434 reviews found

NO 2006 Hino Dutro

Buyer:
ZAMBIAmat****
Date:
Feb / 07 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
4.0
I am very disappointed with you! you shipped a faulty truck and never responded to my complaints. up to now the truck is in Tanzania.

NO 2007 Toyota RAV4

Buyer:
ZAMBIACHO****
Date:
Feb / 02 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
The car was received with a damaged bonnet which can't close properly , damaged remote hence can't lock and no radio yet it had one when buying it

NO 2008 Nissan Cube

Buyer:
BAHAMASFla****
Date:
Feb / 01 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
All questions was ignored after l received the vehicle.

NO 2010 Nissan Dualis

Buyer:
KENYAJaw****
Date:
Dec / 22 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
1.0
The following were missing/not mentioned in the description of the car: 1. Scratches, dents and stains (quiet a lot of scratches and dents are on most parts of body of the car) 2. Detachment of aluminum rod on the back door 3. Detachment of the cloth on the driver's door 4. Front lights are not very clear/transparent The car was shipped a month after the initial schedule. The seller refrained from communicating and providing up to date and correct information.

NO 2008 Nissan Dualis

Buyer:
ZAMBIAwil****
Date:
Dec / 16 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
5.0
So I am happy I have a car after saving for so many years. The car engine looks and runs great.However, there are defects that did not come out clearly in the photos and the interior is pathetic. The body has two scratches and the front high beam and right front parking light do not light up. Iam a bit disappointed.

NO 2010 BMW 3 Series

Buyer:
KENYACAR****
Date:
Dec / 14 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
2.0
Seller ignored messages and lied in some other messages.

NO 2007 Toyota Corolla Axio

Buyer:
ZAMBIAMus****
Date:
Dec / 12 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
2.0
Time of Delivery:
1.0
Please, Work more on respondong to customers as quicly s possible, one person cannot respond to the whole worlds inquiries on vehicles, she can be negotiating with several clients on different vehicles and i doubt if she can recall where the conversation on a vehicle started with on customer if more than 100 at a time are hitting her mail box and she has to respond to all of them. like now after my recent purchase, i sent one more inquiry but she wont respond.

NO 2003 BMW 3 Series

Buyer:
TANZANIA, UNITED REPUBLIC OFkeb****
Date:
Dec / 12 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
4.0
the item require repair worth eight (8) million TZS i sent the complain mail and what she did was just reading and ignore it, not to do business again with the company.

NO 2005 Toyota IST

Buyer:
TANZANIA, UNITED REPUBLIC OFtop****
Date:
Dec / 11 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
4.0
Time of Delivery:
4.0
till this time,the car is not in my hand because of the chassis number error occurred in shipping line, and still the matter is not yet resolved.

NO 2000 Mitsubishi Pajero Mini

Buyer:
ZAMBIAyam****
Date:
Dec / 11 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
The car was a damaged one. It had a gearbox problem. I paid a lot of money for it to be put on a truck to Zambia as it could not engage gears. As of now am not happy with the transaction made because the car is just parked in my backyard. If possible at least give me a gearbox so that I have fixed.