JAPAN TIME: Mar / 10 / 2026 08:09 AM (JST)

User Review

Welcome to Real Motor Japan!Dear valued customers!First of all, taking this opportunity we would like to express our sincerest thankfulness to you for your continued business with us.Today, we are sending following three important messages to you; 1.We are located in the city of Toyota near Nagoya in the central part of Japan. The severe earthquake on the 11th of this month took place off the coast of Northern part of Japan and fortunately no damage was caused to our business. (Please see the map below.) Our business is being operated under normal conditions just like before the earthquake,

Total rating

Total Score4.5 6441 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.4
Recommend this Seller?
YES
5998
NO
443

Recent 6 months

Total Score
4.3 19 reviews
Accuracy of Information4.3
Communication4.2
Time of Delivery4.4
Recommend this Seller?

YES 16

/

NO 3

*The data is summarized from January 2011.

helpHow to read the review

Back

443 reviews found

Prev  |  Next

View Reviews within    View Reviews with Rate  

NO 2003 Suzuki Escudo

Buyer:
SAINT VINCENT AND THE GRENADINESshi****
Date:
Jun / 22 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
5.0
I am a very disappointed with the condition of the vehicle. there seems to be some other paint than automotive paint on the vehicle. the bumper looks like it was painted with a paint brush, your selling point said non smoker yet there was visible signs of smoking.. I think it is really unfair when car dealers don't advice customers about these issues since it is difficult to pick this up on the photos. Regards Delvort Delplesche

NO 2007 Toyota Vanguard

Buyer:
ZAMBIAHag****
Date:
Jun / 14 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Best vehicle I ever bought and excellent service

NO 2006 Toyota Allion

Buyer:
ZAMBIAchi****
Date:
Jun / 11 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
4.0
Seller sold the previous item even after confirmation of having received the money. This is unacceptable as it meant me looking for another item not as good as the previous one. On top of that I had to top up money even after the inconvenience that I went through. Seller needs to be honest in order to do good business

NO 2002 Toyota RAV4

Buyer:
ZAMBIAedd****
Date:
Jun / 11 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The unit.is very bad came with a bad suspension ,Damaged ECU which in turn damaged the transmission. The Seller is now telling me its a used unit but what i dont understand is why they didnt tell me about all these problems before i bought the unit. Very bad customer service

NO 2005 Toyota Passo

Buyer:
PALAUime****
Date:
Jun / 09 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
3.0
The seller didn't tell me that the vehicle had problems with the front wheels. When driving it, you could hear a sound like metal hitting each other. I brought it to the shop and it was the sway bar or some sort and cost a lot to fix it.

NO 2004 Toyota Alphard

Buyer:
PALAUime****
Date:
Jun / 09 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
3.0
the seller didn't inform me that the car stereo wasn't working. It was broken, can't play nothing.

NO 2003 Toyota Corolla Spacio

Buyer:
MOZAMBIQUEdan****
Date:
Jun / 07 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
2.0
yes

NO 2006 Toyota Belta

Buyer:
ZAMBIASoh****
Date:
May / 28 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
2.0

NO 2004 Toyota Hiace Van

Buyer:
UNITED STATESlex****
Date:
May / 25 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Not happy.

NO 2010 Volkswagen Golf Variant

Buyer:
KENYABae****
Date:
May / 11 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
1.0
The vehicle was shipped 5 weeks late. They initially indicated they had shipped it then changed the shipping details without communicating the delay. It was an accident car with dents and poorly done repairs which was not disclosed. The seller refused to share auction inspection details and any vehicle history. Very quick to demand payment but very slow in delivering their end of the bargain.

Prev  |  Next