JAPAN TIME: Nov / 01 / 2024 07:44 AM (JST)
  1. TCV｜japan used car/japanese used car
  2. Phoenix Co.,Ltd
  3. User Review
  4. Page2

User Review

3000 units in stockWe would be absolutely delighted to have a chance to do business with you. We have approximately 3,000 cars in stock, and provide every maker of high-quality Japanese cars for convincing and reasonable price. We will try our best to give you a close support and offer prompt service for your comfort and satisfaction. Our goal is to build mutual trust and long-term partnership, and then develop together in the future. BUSINESS HOURS: MON-SAT (10AM-19PM)OFFICE CLOSED ON SUNDAYS******************************************************************************************************

Total rating

Total Score4.4 223 reviews
Accuracy of Information4.4
Communication4.4
Time of Delivery4.4
Recommend this Seller?
YES
197
NO
26

Recent 6 months

Total Score
3.7 1 reviews
Accuracy of Information3.0
Communication5.0
Time of Delivery3.0
Recommend this Seller?

YES 1

/

NO 0

*The data is summarized from January 2011.

helpHow to read the review

Back

26 reviews found

Prev  |  Next

View Reviews within    View Reviews with Rate  

NO 1994 Toyota Hilux Surf

Buyer:
NEW ZEALANDste****
Date:
Oct / 04 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
4.0
Heavy rust all over underneath of this car.it can not pass the compliance standard.spent more than 5 weeks and lot of works that repair those big problems.it cost me more than 1500 us dollars.So SICK.

NO 2008 Mercedes-Benz C-Class

Buyer:
CAYMAN ISLANDSemm****
Date:
Jul / 07 / 2015 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
4.0
One of the first questions I asked was if this was a non-smoking car and was told YES. Yet the car reeks of cigarette smoke: Phenix response - It didn't smell of cigarette smoke when the unit was in their care - RIDICULOUS. Secondly, the passenger front door doesn't work with the central locking on the vehicle - I have to manually open/close. Phenix response - the unit checked out fine mechanically when it was delivered to the ship Basically, they misrepresented this item and take no culpability.

NO 2012 Mercedes-Benz B-Class

Buyer:
THAILANDzha****
Date:
Jun / 22 / 2015 (JST)
Accuracy of Information:
3.0
Communication:
3.0
Time of Delivery:
4.0
There was accident history of the car, which is fine, but the seller told me that ther is no impact to the car. In fact, the front right turning light is not working, and the radio/video system, and the internal light are not working as well. After I received the car and checked up, I asked them how to deal with these, I never get any repsonse until now. It took the seller one month to arrange the shipment after I made payment.

NO 1999 Porsche 911

Buyer:
NORWAYOyv****
Date:
May / 17 / 2015 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
4.0
The car turned out to be repainted from green to black. I was never told by the seller. Otherwise the car was ok.

NO 2004 Nissan Elgrand

Buyer:
AUSTRALIAJOH****
Date:
Mar / 07 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
4.0
Was told van was non smoker, but van arrived with full ash tray of butts. Stunk like a skunks hole.When asked about missing remote controls at back of front seats, received no reply.Was told van was in very good condition, but arrived with 2 badly damaged alloy wheels.Would not recommend seller and would never buy from again.Beware!

NO 2005 Volkswagen Touran

Buyer:
ZAMBIAdmw****
Date:
Jan / 30 / 2015 (JST)
Accuracy of Information:
4.0
Communication:
2.0
Time of Delivery:
1.0
the seller appeared to have a lot to hide about the car. He held on to it for no clear reasons. well the car appears to ok but i keep thing a quick fix of issues it may have had coulkd occur going by the seller's behaviour after the vehicle was purchased.

NO 2005 Mazda Axela

Buyer:
NEW ZEALANDDip****
Date:
Jan / 22 / 2015 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
5.0
Information given about the vehicle are wrong, received a unit with lots of complaints which cost me $$$$

NO 2008 Toyota Estima

Buyer:
SURINAMEvac****
Date:
Nov / 19 / 2014 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
2.0
After the car was received I asked a couple of questions. They were not answered to my satisfaction. If they mentioned that there was only 1 fob key then we could have talked about getting a second one while the car was still there. They also were going to find out why the rims are different from what is on the pictures when I was in the buying process.I still have not received an answer. There are stains in the carpet and there were no pictures of that. Poor after sales service.

NO 2005 Suzuki Swift

Buyer:
ARUBAjua****
Date:
Jul / 30 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
2.0
I would not recommended this seller because they sold me a car how doesn't work. I ask them for a solution,i send him a video recording the situation of the car he didn't even answer me.i paid extra money to let them check the car before the shipping to make sure everything was okay,but they sold me a car that doesn't work! BAD IMAGE AND BAD EXPERIENCE

NO 2002 BMW MINI Cooper

Buyer:
CAYMAN ISLANDSjul****
Date:
Jul / 05 / 2014 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
3.0
WARNING.I BOUGHT A MINI COOPER FROM THIS SELLER I WAS TOLD IT HAS 74K KM WICH I BELIVE,WHEN THE CAR ARRIVED IT SHOWS 74K KM ON THE DASHBOARD BUT ALSO SHOW THAT IT HAS BEEN WITHOUT SERVICE FOR MORE THAN 79K KM HOW IS THAT POSSIBLE,THEY LOWER THE MILES BUT FORGOT TO DELETED THE SERVICE TIME VERY BAD JOB(LIARS IS WHAT THEY ARE)THE CAR WINDOWS DONT WORK,THE CAR KEY IS ALL DESTROYED IT SEEMS LIKE A DOG BITE IT QUITE A FEW TIMES

Prev  |  Next

Buy

Search from Stock

Copyright © 2024  TCV Corporation All rights reserved.