94%

Level of Satisfaction 3.0

I find the tradecarview website to be user-friendly and I love the chat icon which appears while you are browsing the site. I did chat with a few representatives regarding my payment. They were helpful but they needed to improve their response time. It took some of them more than a few minutes before answering my questions. They needed to work on their empathy as well. But I was satisfied with their answers after each chat. I was pleased with Customer Support and their prompt responses to my messages. I appreciate their courteousness and assistance to make sure that I communicated with the seller to ensure a smooth and successful transaction. I love the fact I was able to negotiate the price with the seller. I highly recommend this website to anyone here who wishes to purchase a vehicle from Japan. I will use tradecarview again to import my next vehicle. I am very happy with my purchase. Thank you!!!! Above is a picture of my beautiful new car on the day she arrived.

Level of Satisfaction 3.0

The car purchased is good just as seen in the pictures.

Level of Satisfaction 3.0

The transaction was very smooth, however I didn't receive the spare tire neither a jack for it.

Level of Satisfaction 3.0

What I was looking for and this car dose need some TLC and will not brake the bank making it a Show car.

Level of Satisfaction 3.0

It is secure and reliable

Level of Satisfaction 3.0

However, I did not understand why certain cars brought two search results for the same car. I also suggest that in the search options there should options for selecting the number of seats while choosing a particular car.

Level of Satisfaction 3.0

Dear Sir/Madam, I take this opportunity to thank you for your excellent service.The car came as it was in the description and in very good condition.You are doing good and keep up. The only issue is that the rear electric door is not opening when I press key on the remote and on the car.I will have it checked may be its a fuse. I am very satisfied and soon I will get another unit from you.

Level of Satisfaction 3.0

Nice car

Level of Satisfaction 3.0

Dear Sir words can't express my sincere and gratitude for your honesty and generosity that you have done to me...I guarantee you that your service was the BEST throught out the car dealers that I've contacted before.. I've been questioned by many people about the van that I've bought. Many friends complain about scam which they lost their money because of direct contact with car dealers. As I've told them about your task they promised me they will use you as a contact dealer to look after their money before they purchase any car..I promise you I will continue informing people about you. Some friends already contact sellers through your company. Once again thank you for everything as you have seen on the upload picture my family loved our new car...I will again buy one next year....Once again thanks a million. Semisi Naitoko Vuna.

Level of Satisfaction 3.0

I am happy about the services provided everything was done professional