JAPAN TIME: Apr / 28 / 2024 10:09 PM (JST)

User Review


Lay Auto Pte Ltd. was founded in the year 2006, base in Singapore. We pride ourselves by providing unwavering committed during and after sales services, strive to provide a wonderful and convenient automobile services for our clients and partners, ​At Lay Auto, we act as a one-stop station, from selecting a vehicle within our extensive fleet range, quoting insurance, providing financing, leasing, to workshop services.​In terms of car export, we have more than 10 years experience being one of the most reliable car exporter in Singapore. Ranging from COE-expired cars to low mileage cars, we are confident and strive to deliver the best within your expectation .​In year 2013 and 2014, Lay Auto was recognized as one of the top 30 Premium Dealers by SgCarMart, as well as receiving the Asia Pacific Brand Awards Singapore Finest coup D’established in year 2013.

Total rating

Total Score3.8 50 reviews
Accuracy of Information3.5
Communication3.7
Time of Delivery4.2
Recommend this Seller?
YES
29
NO
21

Recent 6 months

Total Score
3.0 2 reviews
Accuracy of Information3.0
Communication3.0
Time of Delivery3.0
Recommend this Seller?

YES 1

/

NO 1

*The data is summarized from January 2011.

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50 reviews found

NO 2014 Volkswagen Golf

Buyer:
UNITED KINGDOMjnl****
Date:
Feb / 25 / 2022 (JST)
Accuracy of Information:
4.0
Communication:
1.0
Time of Delivery:
3.0
The seller Laid about Documents for the Car, The seller provided documents are not accepted in the UK this not the first time he sold cars to UK therefore he should know documents from Singapore are not accepted in UK. also No service History doc's for the Car, seller stopped responding after car is delivered, did not help with any missing documents. Be Careful with this seller.
Reply to comment:
You are a terrible person. Do not spoil our reputation. first of all, we already provided whatever documents we can. we are totally unaware of the 10 years mark usually cars are not accepted after 10 years. All documents were sent to you, bill of lading deregistration certificate, technical certificate. such a terrible person

NO 2007 Toyota Harrier

Buyer:
UGANDAmug****
Date:
Feb / 12 / 2022 (JST)
Accuracy of Information:
3.0
Communication:
5.0
Time of Delivery:
5.0
Transaction was generally okay. Quick responses and quick shipping

YES 2013 Toyota Estima

Buyer:
UNITED KINGDOMvre****
Date:
Feb / 07 / 2022 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Responded well to queries timely
Reply to comment:
Thank you we strive our best for our customer

NO 2011 Lexus RX

Buyer:
NEW ZEALANDaap****
Date:
Jan / 04 / 2022 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Pathetic vehicle sold. full of lies. the advert said the vehicle's mileage was only 55000km, asked for verification certificate of the odometer, promised initially but backed out at the eleventh hour. A year into driving the car, the hybrid battery died. got it checked by the hybrid specialist here in New Zealand and learned that this battery was repaired a few times, and that fact that it was a botched-up job.

YES 2011 Mercedes-Benz E-Class

Buyer:
CONGO, THE DEMOCRATIC REPUBLIC OF THEKan****
Date:
Dec / 23 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
I loved doing business with my seller, he was there all long when waiting to receive the car, he respond and gave feedback anytime I needed him. I say thank you again
Reply to comment:
Thank you sir for your kind feeback. Thank you and we strive to serve our customer better.

NO 2013 Land Rover Freelander 2

Buyer:
GUYANAYog****
Date:
Dec / 13 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
4.0
Time of Delivery:
5.0
The Car was received with multiple issues, damage body part, damage turbo, faulty headlamp, very little engine oil, damaged electronic steering rack, damage suspension, car would not pick up acceleration. SCAMPISH COMPANY! And they wouldn’t reply to my messages after the car was received.
Reply to comment:
Hi sir thank you for your feedback. Will continue to strive for better. Please do not malign us. Thank you

YES 2012 Mercedes-Benz E-Class

Buyer:
ZAMBIAMuk****
Date:
Dec / 13 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
The seller had accurate information about the car, It actually surpassed my expectation. I have a beautiful car. I am very satisfied with this purchase and I was very satisfied with the setter's communication. Honestly speaking, I paid for the car on 5th November 2021 and I received the vehicle on 21st November 2021. This is incredibly great. I am happy with the purchase and I rate the seltter
Reply to comment:
Thank you for your kind feeback sir. will strive for the better. Thank you

YES 2011 Mercedes-Benz E-Class

Buyer:
ZAMBIAkwi****
Date:
Jul / 26 / 2021 (JST)
Accuracy of Information:
4.0
Communication:
5.0
Time of Delivery:
5.0
IT WAS QUICK AND PROMPT..THE SELLER WAS COMMUNICATING AT EVERY POINT

YES 2013 Mercedes-Benz C-Class

Buyer:
TANZANIA, UNITED REPUBLIC OFtcv****
Date:
Jun / 02 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0

YES 2014 Toyota Camry

Buyer:
UNITED STATESKoc****
Date:
May / 26 / 2021 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Lay has been excellent throughout the transaction process. I'm looking forward to doing business with him again.
Reply to comment:
Thank you very much sir