JAPAN TIME: Apr / 19 / 2024 10:50 AM (JST)

News from tc-v.com

For Users

2011 Tohoku-Pacific Ocean earthquake and tradecarview support related to the disaster

Mar / 14 / 2011 (JST)

Thank you very much for using tradecarview.com.
As extensively announced by the press report, on March 11, 2011 at 14:46(JST), the largest earthquake hits the North East Japan, and the “Tsunami” engulfed everything besides the Pacific Ocean in Aomori, Iwate, Miyagi, Fukushima, and Ibaraki prefecture.

We, Carview Corporation, offers heartfelt condolences to all those members stricken by the earthquake, wish them for prompt recovery.

Also, we thank you for the heartfelt messages from overseas users for those sufferers.
At this moment, tradecarview continues to function as normal, tradecarview members in other area can handle normal transaction of the exporting.

Under the circumstances, tradecarview decided to show following messages on the profile pages and the item pages of sufferers to avoid any confusion among users.
Please note this is the tentative act, and will be changed after we hear the recovery report from our members.



As for the PayTrade users, please refer to the following about the transaction you have done with the members stricken by the earthquake.

For the PayTrade transaction made before the disaster
・If the car can never been exported by the disaster, we will refund it as soon as we confirm the impossibility. Please check with the seller and let us know.
・If the export transaction is delayed by the disaster, please contact to the seller and confirm with tradecarview for the status. We will check the status with the seller and extend the deadline of the shipment.
・If the seller is not reachable because of the disaster in the effected area, Carview will hold the payment for a while. If you want to refund them, please contact to us.

Thank you very much for your kind understandings on the circumstance caused by the greatest earthquake on the record in Japan.

We all pray for gods and peace for the sufferer.

Carview Corporation
CEO Motoi Matsumoto

Your contact to traecarview.com is, +81-3-5859-6163 or help@carview.co.jp