JAPAN TIME: Dec / 03 / 2023 08:19 PM (JST)

News from tc-v.com

For Users

Apology and Notice Regarding GCP Server Outage

Jun / 17 / 2023 (JST)

To All Our Valued Customers.

Thank you for your continued use of TCV.

We would like to address the recent issue regarding the Google Cloud Platform (GCP) server, which is our main server, that resulted in unstable communication.

Incident Period
From around 10:20 PM on June 15, 2023, to approximately 7:45 AM on June 16, 2023.
From around 2:00 PM on June 16, 2023, to approximately 10:00 AM on June 17, 2023.
Japan Standard Time (JST).
We are pleased to inform you that the server has been restored and is now operating normally.
We deeply apologize for the significant inconvenience this may have caused you as a service provider.

This issue may have caused delays in some transactions. We kindly request your cooperation in verifying the status of your transactions once again.
We will make every effort to prevent a recurrence of such incidents.
We sincerely appreciate your continued support and patronage.
Best regards,